The Abilis Telephony
The ABILIS Telephony module includes a switchboard (SoftPBX) that supports all standard phones, but it has been specifically designed to use smartphones as “mobile internal phones.”
This is achieved through the ABILISphone app, available for iPhone and Android.
SoftPBX:
ABILIS includes all the functions of a modern PBX:
- IVR (Interactive Voice Response), call queues, CRM connector, Text-to-Speech, Voice Mail, Voice Recorder.
- OPC web panel to view the status of internal lines, initiate and accept calls, set preferences, and send messages.
- Statistics, tracking calls by user and by minute, response delays and missed calls, with alerts to the administrator if service quality is poor.
- Call automation through scripts.
ABILISphone
- It is completely independent of the mobile network operator.
- It works with any coverage: WiFi, cellular data, and even with GSM / UMTS / VoLTE telephone service alone.
- It allows ABILIS clients to avoid giving employees a company smartphone. Each person can use their own smartphone as if it were their desk phone, even while on the move.
- ABILISphone does not incur any costs on the SIM, as all calls are routed (free) to the company switchboard and from there to the telephone network.
- ABILISphone is also capable of reporting the GPS location of the cell phone and tracking its movements.
ABILIS smart working :
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- ABILIS opens secure/encrypted VPN connections to corporate servers and the telephone switchboard, offering the same level of quality, security, and comfort as at the headquarters.
- It consumes little power (10 watts at 12 volts) and takes up minimal space.
- It allows the connection of a microphone and speaker (or headphones) with phone functions linked to the company switchboard.
- It offers managers the ability to control all VPN sites as if they were on-site.