Button to start a call: You get the following pop-up window, where you may insert the number you want to call, or you can search for a contact, provided that it is stored in the Address Book.

Figure 56.11. Call window

Button to end the active call: When you want to abort your call click on the red icon.

Call-try button: In the event the desired person is busy, you may wish Abilis to retry automatically. You may change the time-interval and the amount of retries by using the settings.

This is the button to put the active call on hold. By doing so you may call another person. If you press the "R" button again, the second call is ended and you return with the first conversation. Instead, if you end your call you connect the first called person with the second one.

Button to transfer calls: If you want to transfer two calls click on this button, provided that you have one active call and one call on hold. The active call is connected to the one put on hold.

An alternative way to transfer a call is to click with the left button on your user box and keep it pressed, then drag the box on another user box. The current call is put on hold and you call the selected user. When you end the active call, the active call and the one put on hold will be connected together.

Button to transfer a call without answering: If you want to transfer a call without answering, you can click on this button and type the number to which transfer the call.

Button to switch between calls: If you have one active call and one call on hold, you can click on this button to switch between a call to another.. The active call is put on hold and the call previously on hold became the active call.

Button to create a new conference: If you have one active call and one call on hold, you can create a conference between you, the active call and the call on hold.

Button to make a precedence call: If the user you want to call is busy but you have an urgent call, you can click on this button, then call him and he is warned that your call is urgent.

If you receive a precedence call, you hear a warning tone and you have to choose if answer or refuse the call:

There is a priority system to make a precedence call, so not everyone can do it. To change the priority, please ask to your system administrator.

This button opens the Address book.