75.5. Diagnostics and statistics

75.5. Diagnostics and statistics
	Chapter 75. PCphone

75.5.1. CTI VPOTS Ports diagnostics

The diagnostic commands are the same as for all CTI Ports.

To show the diagnostics of the CTI VPOTS Ports the following commands are used:

d d ctip / d de ctip: Shows the diagnostics of all the CTI ports.
d d ctip:<CTIP_number> / d de ctip:<CTIP_number>: Shows the diagnostics of a single CTI port.

Example of a CTI VPOTS Port diagnostics:

[08:25:44] ABILIS_CPX:d d ctip:149

CTIP:149 ----------------------------------------------------------------------
       PCphone_1
       USER:21                                OPSTATE:UP          STATE:UP
       ------------------------------------------------------------------------
       CH: STATE: [Q932-STATE:] CG: [SG:]               CD: [SD:]              
       ------------------------------------------------------------------------
       1   10-CONNECTED-FROM    49                      65#                    
       ------------------------------------------------------------------------
       VPOTS-STATE:ON-LINE             TONE:NONE           
       TRACE:
       CODER:G.711A   SP:64000
       UID:1760649702 Local:192.168.029.254-28282  Remote:192.168.020.107-28282

Data shows that the VPOTS-STATE is ON-LINE. A call is present (CONNECTED-FROM) at this port for Called Number 65. The call uses the coder G.711A and voice bit rate 64000. The PCphone application is running from PC with IP 192.168.20.107.

75.5.2. CTI VPOTS Ports statistics

The statistic commands are the same as for all CTI Ports.

To show the statistics of the CTI VPOTS Ports the following commands are used:

d s ctip / d se ctip: Shows the statistics of all the CTI ports.
d s ctip:<CTIP_number> / d se ctip:<CTIP_number>: Shows the statistics of a single CTI port.

Example of a CTI VPOTS Port statistics:

[08:35:12] ABILIS_CPX:d s ctip:149

CTIP:149 ----------------------------------------------------------------------
       PCphone_1
       USER:21                                
       --- Cleared 0 days 22:38:37 ago, on 24/09/2015 at 09:56:40 -------------
       Layer 3 Q.931
       -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
       FAIL-CALL  |          2|          2|SUCC-CALL  |          2|          2|
       TIME-CALL  |         35|         52|
       ------------------------------------------------------------------------
       VPOTS
       -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
       ON-LINE    |          8|           |OFF-LINE   |          7|           |
       DTMF       |          0|           |           |           |           |
       FRM        |       3682|       6074|LOST       |          0|           |
       REORDERED  |          0|           |DENIED-IP  |          0|           |
       ------------------------------------------------------------------------


75.4. Notification of incoming call		Chapter 76. VPN status