The address book is useful to associate names and numbers through a private and a public section. It can be used for the following purposes:
Allow POTS phones to call a number available in the address book;
Convert numbers to names in the notification emails and user logs.
The Address Book administration is available from the HTTP interface and even from CP (through commands a/d/s/c contact).
Click Address book and the following page will be shown.
On the top left corner of the page there are two arrows which allow to browse the address book pages back and forward.
In the next section of the page there are various icons:
Call
Abort call
Hold call
Transfer calls
Switch between calls
Send SMS
Call-try
Abort call-try
Add new contact
Edit contact
Delete contact
Import / export address book
Contacts can be exported imported using CSV files:
To add a contact click the icon and follow these steps:
Choose the type of contact (PRIVATE or PUBLIC).
Fill the name field (from 1 up to 32 extended characters. Case is preserved).
Fill the outdial field (Up to 8 digits. OutDial + Number cannot exceed 20 digits).
Fill the number field (from 1 up to 20 digits. OutDial + Number cannot exceed 20 digits).
Fill the mail field (Up to 60 characters email address).
Fill the tag field (Up to 20 characters of free text).
Click submit to save the contact.
Searching contacts can be done filling the textbox. Javascripts permits a search-as-you-type operation. You can use special character ticking the checkbox advanced search.
Contacts can be sorted by name or number (Sort by listbox); the user can choose: to show only private/public contacts (show contacts listbox), the number of contacts per page (contacts per page listbox), the number of columns per page (Columns per page listbox).
The table on the center of the address book page shows the search results.
Click the button SMS to compose an SMS to the corresponding user, filling number and message fields.
Double click on the contact to call him.
Tip | |
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Interesting part: Section 84.21, “How to configure CTISMS to send SMS via emails”. |