The diagnostic commands are the same as for all CTI Ports.

To show the diagnostics of the CTI VPOTS Ports the following commands are used:

Example of a CTI VPOTS Port diagnostics:

[08:25:44] ABILIS_CPX:d d ctip:149

CTIP:149 ----------------------------------------------------------------------
       PCphone_1
       USER:21                                OPSTATE:UP          STATE:UP
       ------------------------------------------------------------------------
       CH: STATE: [Q932-STATE:] CG: [SG:]               CD: [SD:]              
       ------------------------------------------------------------------------
       1   10-CONNECTED-FROM    49                      65#                    
       ------------------------------------------------------------------------
       VPOTS-STATE:ON-LINE             TONE:NONE           
       TRACE:
       CODER:G.711A   SP:64000
       UID:1760649702 Local:192.168.029.254-28282  Remote:192.168.020.107-28282

Data shows that the VPOTS-STATE is ON-LINE. A call is present (CONNECTED-FROM) at this port for Called Number 65. The call uses the coder G.711A and voice bit rate 64000. The PCphone application is running from PC with IP 192.168.20.107.

The statistic commands are the same as for all CTI Ports.

To show the statistics of the CTI VPOTS Ports the following commands are used:

Example of a CTI VPOTS Port statistics:

[08:35:12] ABILIS_CPX:d s ctip:149

CTIP:149 ----------------------------------------------------------------------
       PCphone_1
       USER:21                                
       --- Cleared 0 days 22:38:37 ago, on 24/09/2015 at 09:56:40 -------------
       Layer 3 Q.931
       -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
       FAIL-CALL  |          2|          2|SUCC-CALL  |          2|          2|
       TIME-CALL  |         35|         52|
       ------------------------------------------------------------------------
       VPOTS
       -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
       ON-LINE    |          8|           |OFF-LINE   |          7|           |
       DTMF       |          0|           |           |           |           |
       FRM        |       3682|       6074|LOST       |          0|           |
       REORDERED  |          0|           |DENIED-IP  |          0|           |
       ------------------------------------------------------------------------