| 72.5. Address book | ||
|---|---|---|
 | Chapter 72. OPC panel - End user manual |  |
| 72.5. Address book | ||
|---|---|---|
| | Chapter 72. OPC panel - End user manual | |
The Address book allows you to save your contacts and easily access to them.
This button opens a
pop-up window like the following one:
It's the list of saved contacts. You can search a contact
filling the textbox.
This button opens a pop-up windows, where users can add new
contact:
To add a new contact fill the fields and click on Submit.
Type: It can be Private or
Public:
Private: The contact is visible only in your address book. The other users can't see it.
Public: All the users can see this contact in their address book.
Name: The name you see in the address
book. When the contact calls yourself, you see his name instead of
his number.
OutDial: The prefix to put before the
number when you call it. (This field is optional)
Number: The number to assign to the
contact.
Mail: The mail is used to send a email
to the contact. (This field is optional)
Tag: The tag to assign to the contact.
(This field is optional)
This button opens a
pop-up window, where users can edit the selected contact:.
Remember to click on Submit to save your changes.
This button deletes the selected contact.
A confirmation window will appear. Click on Yes if you are sure to delete the contact.
Call the selected contact.
Call-try: Use the
Call-try function on the selected contact.
This button opens a pop-up window that lets you write and send a SMS to
the selected contact.
The contacts are divided into two groups:
Private contact: The contact is visible only in your address book. The other users can't see it.
Public contact: All the users can see this contact in their address book.
The "Show contacts" is used to choose what type of contacts to be displayed.
This button opens
a pop-up window, where users may import or export all the private
contacts of the address book.
Export: download the private contacts in a CVS format.
Import: upload a CVS file compatible with the specifications displayed on the screen.
![[Warning]](../images/warning.png) | Warning |
|---|---|
If you import your contacts, all the private contacts on the Abilis will be lost. It's recommended to have a backup copy. |
| |  | |
| 72.4. Queue management |  | 72.6. Preferences |
