| 6.14. Diagnostics and Statistics | ||
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 | Chapter 6. Command language |  |
| 6.14. Diagnostics and Statistics | ||
|---|---|---|
| | Chapter 6. Command language | |
Abilis CPX provides a lot of information about diagnostics and statistics of ports and resources, useful for technical support.
Diagnostics commands give information about the state of an Abilis resource or port (i.e. READY, UP, DOWN, CONNECTED, DISCONNECTED, BLOCKED, …).
The following command displays the syntax:
[12:43:19] ABILIS_CPX:d d ?D D CONTACT Display diagnostics of Address Book service D D CTIAC[:val] Display diagnostics of CTI ACs D D CTIEEC[:val] Display diagnostics of CTI Extended Echo Cancelers D D CTIHDLC[:val] Display diagnostics of CTI HDLC controllers D D CTICL [CLUS:name] Display diagnostics of any CTI cluster, where 'name' is a CTI cluster name D D CTIL [ID:xxx] Display diagnostics of any CTI link, where 'xxx' is a CTI link identifier in the range [A, 1..1000] D D CTILG [ID:xxx] Display diagnostics of any CTI group of links, where 'xxx' is a CTI group of links identifier in the range [1..256] D D CTIP[:xxx] Display diagnostics of any CTI port, where 'xxx' is a CTI port identifier in the range [1..600] D D IPBAN Display diagnostics of IPBAN service D D LCST Display diagnostics of LCS table service D D NPVL [ID:xxx] Display diagnostics of any NPV link, where 'xxx' is a NPV link identifier in the range [A, 1..1000] D D RES:A Display diagnostics of any resource D D [RES:]type Display diagnostics of any resource of the specified type D D [RES:]type-n[,...] Display diagnostics of the specified resource(s)
For example, to show the diagnostics of a Packet Voice IP tunnel, type:
[12:43:19] ABILIS_CPX:d d pv-1RES:Pv-1 - PV over IP (Abilis tunnel) with Abilis Back-up (IP-BCK) ------------ To_Abilis2 - Link ----------------------------------------------------------------- +--------+--- Global ----+------- P-Link -------+------- S-Link -------+ | STATE: | READY | READY | READY | +--------+---------------+----------------------+----------------------+ - IP Tunnel ------------------------------------------------------------ STATE:READY MODE:EXT PATHS:SINGLE
The tunnel above is working correctly: Primary Link is READY, so the VPN is UP. In the screenshot below, the Primary Link isn't working, so ISDN backup is guaranteeing the VPN working.
[12:43:19] ABILIS_CPX:d d pv-1RES:Pv-1 - PV over IP (Abilis tunnel) with Abilis Back-up (IP-BCK) ------------ To_Abilis2 - Link ----------------------------------------------------------------- +--------+--- Global ----+------- P-Link -------+------- S-Link -------+ | STATE: | READY | DOWN2 | CONNECTED TO | +--------+---------------+----------------------+----------------------+ - IP Tunnel ------------------------------------------------------------ STATE:READY MODE:EXT PATHS:SINGLE
This command shows extended information about the state of an Abilis resource or a port. The following command displays the syntax:
[12:43:19] ABILIS_CPX:d de ?D DE CONTACT Display extended diagnostics of Address Book service D DE CTIAC[:val] Display extended diagnostics of CTI ACs D DE CTIEEC[:val] Display extended diagnostics of CTI Extended Echo Cancelers D DE CTIHDLC[:val] Display extended diagnostics of CTI HDLC controllers D DE CTICL [CLUS:name] Display extended diagnostics of any CTI cluster, where 'name' is a CTI cluster name D DE CTIL [ID:xxx] Display extended diagnostics of any CTI link, where 'xxx' is a CTI link identifier in the range [A, 1..1000] D D CTILG [ID:xxx] Display extended diagnostics of any CTI group of links, where 'xxx' is a CTI group of links identifier in the range [1..256] D DE CTIP[:xxx] Display extended diagnostics of any CTI port, where 'xxx' is a CTI port identifier in the range [1..600] D DE IPBAN Display diagnostics of IPBAN service D DE LCST Display diagnostics of LCS table service D DE NPVL [ID:xxx] Display extended diagnostics of any NPV link, where 'xxx' is a NPV link identifier in the range [A, 1..1000] D DE RES:A Display extended diagnostics of any resource D DE [RES:]type Display extended diagnostics of any resource of the specified type D DE [RES:]type-n[,...] Display extended diagnostics of the specified resource(s)
This command shows reduced information about the state and the throughput of an Abilis resource. The following command displays the syntax:
[12:43:19] ABILIS_CPX:d dr ?D DR RES:A Display reduced diagnostics of any resource D DR [RES:]type Display reduced diagnostics of any resource of the specified type D DR [RES:]type-n[,...] Display reduced diagnostics of the specified resource(s) NOTE: reduced diagnostics are currently available for IP resources only.
For example, here below is displayed the reduced diagnostics for IP resources:
[12:43:19] ABILIS_CPX:d dr ip------+--------+-----+-------+-------+-------+-------+------------------------- | Throughputs in bit/sec | RES SubType State|5secOut 5secIn 5minOut 5minIn|Description ------+--------+-----+-------+-------+-------+-------+------------------------- Ip-1 LAN UP 3.10 K 4.84 K 5.21 K 352 K Lan_locale Ip-2 LAN UP 0 1.84 K 0 2.35 K Lan-Locale1 Ip-3 PPP UP 8.36 K 7.10 K 7.12 K 6.06 K Adsl-1 Ip-4 LAN DOWN 0 0 0 0 Lan Ip-10 VIRTUAL UP 0 0 0 0 ip_virtual Ip-14 VIRTUAL UP 0 0 0 0 Ip-15 PPP UP 0 0 0 0 PPP
Statistics commands give information about parameters of an Abilis resource or port (i.e. Byte transmitted, byte received, missing packets and a lot of other, depending from the kind of resource).
The following command displays the syntax:
[12:43:19] ABILIS_CPX:d s ?D S CONTACT Display statistics of Address Book service D S CTIAC[:val] Display statistics of CTI ACs D S CTICL [filter:val] Display statistics of any CTI cluster, matching the specified filter D S CTIL [ID:xxx] Display statistics of any CTI link, where 'xxx' is a CTI link identifier in the range [A, 1..1000] D S CTILG [ID:xxx] Display statistics of any CTI group of links, where 'xxx' is a CTI group of links identifier in the range [1..256] D S CTIP[:xxx] Display statistics of any CTI port, where 'xxx' is a CTI port identifier in the range [1..600] D S IPBAN Display statistics of IPBAN service D S LCST Display statistics of LCS table service D S NPVL [ID:xxx [PATH:val]] Display statistics of any NPV link, where 'xxx' is a NPV link identifier in the range [A, 1..1000] D S RES:A Display statistics of any resource D S [RES:]type Display statistics of any resource of the specified type D S [RES:]type-n[,...] Display statistics of the specified resource(s)
For example, to show the statistics of a Packet Voice IP tunnel, type:
[12:43:19] ABILIS_CPX:d s pv-1RES:Pv-1 -- PV over IP (Abilis tunnel) (IP) ----------------------------------- --- Cleared 9 days 16:58:27 ago, on 11/08/2017 at 18:08:45 ------------- - Link ----------------------------------------------------------------- TIME-CUR-CALL:0 RTY:0 DDT:NOMAX VDT:NOMAX USRTY:0 TDEL:0 TREM:0 PLINK-DN1:1 PLINK-DN2:1 PLINK-LC-TOUT:0 SLINK-ST1:0 SLINK-ST2:0 SLINK-LC-TOUT:0 -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| FAIL-CALL | 0| 0|SUCC-CALL | 0| 0| TIME-CALL | 0| 0| | | | V-NO-CRKEY | 0| 0|D-NO-CRKEY | 0| 0| V-BAD-CIPH | 0| |D-BAD-CIPH | 0| | D-COMP-YES | 0| 0|D-COMP-ORIG| 0| 0| D-COMP-NO | 0| 0|D-COMP-DONE| 0| 0| D-BAD-COMP | 0| 0|D-COMP% | 0| 0| ------------------------------------------------------------------------ - IP Tunnel ------------------------------------------------------------ -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| CHR | 34876005| 34865742|FRM | 434561| 435055| IP-CHR | 47043713| 47047282|IP-FRM | 434561| 435055| BAD-SRC | 0| |NO-SERV | 0| | NO-CRKEY | 0| 0|BAD-CIPH | 0| 0| CLI-TOUT | 0| |CLI-REMAP | 0| | V-RED-FM | | 0|V-RED-VOICE| | 0| -----------|--DATA IN--|-VOICE-IN--|-CHECK IN--|-----------------------| MISSING | 0| 0| 0| NOBUF | 0| 0| 0| ------------------------------------------------------------------------ -- Local and remote packet loss analysis, total and last 5 mins -------- ------------------------------------------------------------------------ -----------|-MISSING-D-|---FRM-D---|-MISSING-V-|---FRM-V---|-M-D%|-M-V%| LOC-TOTAL | 0| 0| 0| 248181| 0.00| 0.00| LOC-5min | 0| 0| 0| 0| 0.00| 0.00| REM-TOTAL | 0| 0| 0| 481049| 0.00| 0.00| REM-5min | 0| 0| 0| 0| 0.00| 0.00| ------------------------------------------------------------------------ -- Time arrival variation of voice frames after reordering (ms) -------- ------------------------------------------------------------------------ 0- 20 | 248180 ( 100% ) | 151-200 | 0 ( 0% ) | 21- 50 | 0 ( 0% ) | 201-300 | 0 ( 0% ) | 51-100 | 0 ( 0% ) | 301-600 | 0 ( 0% ) | 101-150 | 0 ( 0% ) | 601-xxx | 0 ( 0% ) | ------------------------------------------------------------------------
A lot of information is available: number of characters sent and received, number of missing packets, number of P-Link interruptions, number of seconds of ISDN backup calls, packets time arrival, and so on.
This command shows extended information about parameters of an Abilis resource or port. The following command displays the syntax:
[12:43:19] ABILIS_CPX:d se ?D SE CONTACT Display extended statistics of Address Book service D SE CTIAC[:val] Display extended statistics of CTI ACs D SE CTICL [filter:val] Display extended statistics of any CTI cluster, matching the specified filter D SE CTIL [ID:xxx] Display extended statistics of any CTI link, where 'xxx' is a CTI link identifier in the range [A, 1..1000] D D CTILG [ID:xxx] Display extended statistics of any CTI group of links, where 'xxx' is a CTI group of links identifier in the range [1..256] D SE CTIP[:xxx] Display extended statistics of any CTI port, where 'xxx' is a CTI port identifier in the range [1..600] D SE IPBAN Display statistics of IPBAN service D SE LCST Display statistics of LCS table service D SE NPVL [ID:xxx [PATH:val]] Display extended statistics of any NPV link, where 'xxx' is a NPV link identifier in the range [A, 1..1000] D SE RES:A Display extended statistics of any resource D SE [RES:]type Display extended statistics of any resource of the specified type D SE [RES:]type-n[,...] Display extended statistics of the specified resource(s)
Type the following command to show the extended statistics of a Packet Voice IP tunnel:
[12:43:19] ABILIS_CPX:d se pv-1--- Cleared 9 days 17:00:32 ago, on 11/08/2017 at 18:08:45 ------------- - Link ----------------------------------------------------------------- TIME-CUR-CALL:0 RTY:0 DDT:NOMAX VDT:NOMAX USRTY:0 TDEL:0 TREM:0 PLINK-DN1:1 PLINK-DN2:0 PLINK-LC-TOUT:0 SLINK-ST1:0 SLINK-ST2:0 SLINK-LC-TOUT:0 -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| FAIL-CALL | 0| 0|SUCC-CALL | 0| 0| TIME-CALL | 0| 0| | | | V-NO-CRKEY | 0| 0|D-NO-CRKEY | 0| 0| V-BAD-CIPH | 0| |D-BAD-CIPH | 0| | D-COMP-YES | 0| 0|D-COMP-ORIG| 0| 0| D-COMP-NO | 0| 0|D-COMP-DONE| 0| 0| D-BAD-COMP | 0| 0|D-COMP% | 0| 0| ------------------------------------------------------------------------ - IP Tunnel ------------------------------------------------------------ Tunnel payload -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| CHR | 0| 0|FRM | 0| 0| CHR-D | 0| 0|FRM-D | 0| 0| CHR-V | 0| 0|FRM-V | 0| 0| CHR-C | 0| 0|FRM-C | 0| 0| ------------------------------------------------------------------------ IP level counters (actual IP traffic) -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| IP-CHR | 0| 0|IP-FRM | 0| 0| IP-CHR-D | 0| 0|IP-FRM-D | 0| 0| IP-CHR-V | 0| 0|IP-FRM-V | 0| 0| IP-CHR-C | 0| 0|IP-FRM-C | 0| 0| ------------------------------------------------------------------------ Errors -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| LONG-D | 0| 0|LOST-D | 0| | LONG-V | 0| 0|LOST-V | 0| | LONG-C | 0| 0|LOST-C | 0| | BAD-SRC | 0| |NO-SERV | 0| | NO-CRKEY | 0| 0|BAD-CIPH | 0| 0| ------------------------------------------------------------------------ Special counters for extended mode -----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---| CLI-TOUT | 0| |CLI-REMAP | 0| | D-CHR-NOPT | 0| 0|V-CHR-NOPT | 0| 0| D-CHR-OPT | 0| 0|V-CHR-OPT | 0| 0| D-SAVED% | 0| 0|V-SAVED% | 0| 0| D-FRM-OPT | 0| 0|V-FRM-OPT | 0| 0| D-FRM-ENC | 0| 0|V-FRM-ENC | 0| 0| | | |V-RED-VOICE| | 0| C-FRM-ENC | 0| 0|V-RED-FM | | 0| -----------|--DATA IN--|-VOICE-IN--|-CHECK IN--|-----------------------| MISSING | 0| 0| 0| TOUT | 0| 0| 0| NOBUF | 0| 0| 0| OUT-SEQ | 0| 0| 0| DUPLICATED | 0| 0| 0| REORDERED | 0| 0| 0| BAD-FORM | 0| 0| | RESYNC | 0| 0| 0| ------------------------------------------------------------------------ -- Local and remote packet loss analisys, total and last 5 mins -------- ------------------------------------------------------------------------ -----------|-MISSING-D-|---FRM-D---|-MISSING-V-|---FRM-V---|-M-D%|-M-V%| LOC-TOTAL | 0| 0| 0| 0| 0.00| 0.00| LOC-5min | 0| 0| 0| 0| 0.00| 0.00| REM-TOTAL | N/A| N/A| N/A| N/A| N/A| N/A| REM-5min | N/A| N/A| N/A| N/A| N/A| N/A| ------------------------------------------------------------------------ -- Time arrival variation of voice frames after reordering (ms) -------- ------------------------------------------------------------------------ 0- 20 | 0 ( 0% ) | 151-200 | 0 ( 0% ) | 21- 50 | 0 ( 0% ) | 201-300 | 0 ( 0% ) | 51-100 | 0 ( 0% ) | 301-600 | 0 ( 0% ) | 101-150 | 0 ( 0% ) | 601-xxx | 0 ( 0% ) | ------------------------------------------------------------------------
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| 6.13. System management |  | 6.15. Test functionalities |