CTI System

Table of Contents

• 59.1. CTI System Overview
• 59.2. CTI Ports
  • 59.2.1. ISDN Ports configuration
  • 59.2.2. Analog Ports configuration (POTS)
  • 59.2.3. GSM/UMTS/LTE Ports configuration
• 59.3. CTI Group
  • 59.3.1. CTI Ports Group
  • 59.3.2. Heterogeneous group
• 59.4. CTI Cluster
  • 59.4.1. NUM and NUMx parameters for incoming calls
  • 59.4.2. NUM and NUMx parameters for outgoing calls
  • 59.4.3. CTI Link
• 59.5. CTI Router Overview
  • 59.5.1. Display CTI Routing Table (D CTIR)
  • 59.5.2. Add CTI Routing Table (A CTIR)
  • 59.5.3. Clear CTI Routing Table (C CTIR)
  • 59.5.4. Set CTI Routing Table (S CTIR)
  • 59.5.5. Move CTI Routing Table (M CTIR)
  • 59.5.6. Macro functions
  • 59.5.7. CTI routing for POTS devices (“PBX Group”)
• 59.6. CTI System Resource
• 59.7. Redirecting
  • 59.7.1. What is redirecting
  • 59.7.2. Redirecting call generated by Abilis
  • 59.7.3. Redirecting call received by Abilis
  • 59.7.4. RGI and RGO parameters
• 59.8. LCS - Last Calling number Service
  • 59.8.1. LCSG - Last Calling number Service Group
  • 59.8.2. LCST - Last Calling number Service Table
• 59.9. CPO - Call path optimization
  • 59.9.1. Example of activation of CPO
• 59.10. Diagnostics and statistics
  • 59.10.1. CTI Ports diagnostics and statistics
  • 59.10.2. CTI Cluster diagnostics and statistics
  • 59.10.3. CTI Link diagnostics and statistics
  • 59.10.4. CTI connections
  • 59.10.5. CTI Debug Log (START LDME)
  • 59.10.6. DSP and Audio Coders diagnostics and statistics
  • 59.10.7. CTI System diagnostics and statistics
• 59.11. Examples of CTI configuration
  • 59.11.1. Configuration of a VPN to transport voice and data.
  • 59.11.2. Configuration of a VPN to transport only voice.
• 59.12. Supplementary services
  • 59.12.1. Activation of Pickup
  • 59.12.2. Activation of Call Forward and DND
  • 59.12.3. Activation of Voice Mail
• 59.13. FAX Relay with Abilis
  • 59.13.1. Fax over packet networks
  • 59.13.2. Fax Relay
  • 59.13.3. Abilis configurations for best results
  • 59.13.4. Diagnostics and statistics
  • 59.13.5. Conclusion