Verify the state of the USB modem: “USB” and “ADSL” LEDs must be green and continuous (not blinking!).
Warning | |
---|---|
“ADSL” LED is green and continuous even if the logical layer is down. |
Warning | |
---|---|
When “USB” LED is red, the USB connection is not active! |
Type the d d adsl command and verify that:
the modem is connected and correctly working: MODEM:CONNECTED;
ADSL carrier is active: ADSL-STATE:UP;
there is traffic on the line: Trh-OUT and Trh-IN columns with values different from zero and increasing over time.
For example:
[10:08:48] ABILIS_CPX:d d adsl
RES:Adsl-1 --------------------------------------------------------------------
MODEM-STATE:CONNECTED MODEM-TYPE:Abilis-ADSL2+
MODEM-FAILURE:NONE MODEM-USB-RX-MODE:BULK
MODEM-MAC:00-26-75-84-2E-75 MODEM-USB-RX-BW:N/A
------------------------------------------------------------------------
ADSL-STATE:UP ADSL-TYPE:Annex-A
ADSL-TX-SPEED:320000 ADSL-RX-SPEED:1504000
ADSL-TX-SN-MARGIN:28 ADSL-RX-SN-MARGIN:31
ADSL-TX-ATTENUATION:10 ADSL-RX-ATTENUATION:18
ADSL-TX-INTERLEAVE:0.25 ADSL-RX-INTERLEAVE:0.25
- ATM level virtual channel diagnostics --------------------------------
VPI VCI QoS State Bw-Out Bw-In 5sec-Thr-Out 5sec-Thr-In
5min-Thr-Out 5min-Thr-In
------------------------------------------------------------------------
8 35 NORMAL UP 289811 1362113 35480 35400
31264 33792
------------------------------------------------------------------------
Note | |
---|---|
Statistics are shown only if a Starmodem is used |
It is possible to restart USB modem, using the command debug res:adsl-1 lsn:255. By typing the command debug res:adsl-1 lsn:0, it is possible to display all available debug commands.
[10:08:48] ABILIS_CPX:debug res:adsl-1 lsn:255
RES:Adsl-1 --------------------------------------------------------------------
BufferLength:57 Date/Time:23/05/2015 12:37:50 TraceTime:<NotRunning>
ADSL restart has been queued, it will be executed ASAP.
Verify the state of DCE3 modem: if alarm LEDs (Alarm, KO,...) are on and blinking, there can be a fault on public network.
Type the d de fr command and verify that:
LMI state is active: STATE:LMI-UP
DLCI state is active: DLCI STATE: ACT
there is traffic on the line: Trh-OUT and Trh-IN columns with values different from zero and increasing over time.
For example:
[10:41:37] ABILIS_CPX:d de fr-1
RES:Fr-1 - FR over Dedicated Line (DL) ----------------------------------------
- Frame Relay ----------------------------------------------------------
STATE:LMI-UP
DLCI State Cong MaxThr CurMaxThr 5sec-Thr-Out 5sec-Thr-In
Cir Bc StepConst MaxThr% 5min-Thr-Out 5min-Thr-In
Tc Be Step Cir% MaxFrame-Out MaxFrame-In
------------------------------------------------------------------------
20 ACT NO 256000 256000 37488 51392
256000 256000 4 100% 52968 51976
1.000 0 5 100% 1504 1504
------------------------------------------------------------------------
- Link -----------------------------------------------------------------
+--------+--- Global ----+------- P-Link -------+------- S-Link -------+
| STATE: | READY | READY | LINK-NOT-PRESENT |
+--------+---------------+----------------------+----------------------+
If an ADSL/HDSL line is too slow, you have to do the following verifications.
Verify that the ERRORS
parameter in the
ADSL resource is not increasing over time.
[10:08:48] ABILIS_CPX:d s adsl
RES:Adsl-2 --------------------------------------------------------------------
--- Cleared 3 days 12:58:30 ago, on 05/06/2015 at 20:34:28 -------------
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
ADSL-DOWN | 0| |MODEM-DISC | 0| |
ADSL-UP | 1| |MODEM-CONN | 1| |
AUTORST-A | 0| |AUTORST-U | 0| |
MANUALRST | 0| |MISALIGNED | 0| |
ATM-INV-CEL| 0| |ATM-VC-UNK | 0| |
DROPPED | 0| |AAL5-ERR | 1| |
------------------------------------------------------------------------
VPI:8 VCI:35
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CELLS | 9636703| 8746441|AAL5-SDU | 4709799| 4167222|
AAL5-CHAR | 286494129| 274734626|ERRORS | 8352| 0|
Verify the bandwidth occupation with the d d adsl command.
[10:08:48] ABILIS_CPX:d d adsl
RES:Adsl-1 --------------------------------------------------------------------
MODEM-STATE:CONNECTED MODEM-TYPE:Abilis-ADSL2+
MODEM-FAILURE:NONE MODEM-USB-RX-MODE:BULK
MODEM-MAC:00-26-75-84-2E-75 MODEM-USB-RX-BW:N/A
------------------------------------------------------------------------
ADSL-STATE:UP ADSL-TYPE:Annex-A
ADSL-TX-SPEED:320000 ADSL-RX-SPEED:1504000
ADSL-TX-SN-MARGIN:28 ADSL-RX-SN-MARGIN:31
ADSL-TX-ATTENUATION:10 ADSL-RX-ATTENUATION:18
ADSL-TX-INTERLEAVE:0.25 ADSL-RX-INTERLEAVE:0.25
- ATM level virtual channel diagnostics --------------------------------
VPI VCI QoS State Bw-Out Bw-In 5sec-Thr-Out 5sec-Thr-In
5min-Thr-Out 5min-Thr-In
------------------------------------------------------------------------
8 35 NORMAL UP 289811 1362113 35480 35400
31264 33792
------------------------------------------------------------------------
If the input and/or output throughput has a value near to the maximum Bandwidth available, the line is saturated.
Note | |
---|---|
Statistics are shown only if a Starmodem is used |
With the d nat maps command it is possible to display the IP addresses and ports of the current NAT sessions.
[12:48:33] ABILIS_CPX:d nat maps
Number of records in standard table: 4
S A TYPE SRC-ADDRESS SP/ID DST-ADDRESS DP/ID ALS-ADDRESS ALIAS TM
-------------------------------------------------------------------------------
I S UDP 192.168.000.008 45379 128.006.229.020 57333 080.080.080.080 7668 164
I S TCP 192.168.000.008 1521 193.205.079.111 5542 080.080.080.080 52450 132
I S UDP 192.168.000.008 45379 140.078.149.003 31782 080.080.080.080 7630 70
I S FTPd 192.168.000.003 4551 212.029.147.233 20 080.080.080.080 7455 172
I S UDP 192.168.000.008 45379 143.225.070.229 35236 080.080.080.080 7631 70
I S UDP 192.168.000.008 45379 221.250.120.075 42197 080.080.080.080 7659 136
I S UDP 192.168.000.008 45379 069.246.011.036 32876 080.080.080.080 7645 104
...
In this case there is a FTP session that could use a lot of bandwidth.
Verify the number of current NAT sessions with the d d nat command.
[12:48:33] ABILIS_CPX:d d nat
RES:Nat -----------------------------------------------------------------------
Network_Address_Translator
STATE:READY
-----------|--- CUR ---|-- PEAK ---|--- MAX ---|
LINKS | 998| 1000| 1000|
------------------------------------------------
If the value of CUR
(current) parameter is near
to the value of MAX
parameter, probably some sessions
could be discarded.
Tip | |
---|---|
Remember to check also the IPACL table. |