SIP users must be registered in the Users table. All the parameters, mandatory for the registration, the authentication and the SIP identification are defined in each Abilis user's profile.
Use the below command to display the parameters of the users; the d user: ? command shows the meaning of all parameters.
[11:15:19] ABILIS_CPX:d user
- Not Saved (SAVE CONF) -------------------------------------------------------
------------------------+-------------+----------------------------------------
USER PWD ACT|CTIP CLUS |CHAT LDAP PPP FTP HTTP MAIL IAX SIP VO
------------------------+-------------+----------------------------------------
admin *** YES # # YES YES YES YES YES NO NO NO NO
guest YES # # NO YES NO NO NO NO NO NO NO
test YES # # NO NO NO NO NO NO NO YES NO
Type the following command to view user's details:
[11:15:19] ABILIS_CPX:d user:test
Parameter: | Value:
--------------------+----------------------------------------------------------
USER: test
REAL-NAME: test
ID: 8 <Read Only>
PWD: ***
ACT: YES
GROUP:
CTIP: #
CLUS: #
ADDRBOOK-SYNC: SYS
ADDRBOOK-NUMBER: AUTO
ADDRBOOK-OUTDIAL: NONE
ADDRBOOK-PRIV-MAX: SYS
ADDRBOOK-PUB-ENABLED: SYS
OPC-ROLE: USER
OPC-VIEW: *
OPC-HIDE-NUMBERS: NO
OPC-MONITOR: SIP
OPC-PRIVACY: NO
CHAT: NO
CHAT-USER: SYS
CHAT-PWD: SYS
HTTP: YES
HTTP-HOME-URL:
HTTP-PROT: PLAIN,SSL
SIP: YES
SIP-TYPE: PHONE
SIP-DOMAIN: SYS
SIP-HOST: DYNAMIC
SIP-TCP-REMPORT: (DYNAMIC)
SIP-UDP-REMPORT: (DYNAMIC)
sip-udp-locport: SYS
SIP-SRCADD: SYS
SIP-PROT: UDP
SIP-IP-PERMIT: *
SIP-MAXSES-BID: 2
SIP-MAXSES-IN: 0
SIP-MAXSES-OUT: 0
SIP-BUSY-INUSE: NO
SIP-NUMBER: 10
SIP-ADDRBOOK-NUM: SIP-NUMBER
SIP-CG-NUM: AUTO
SIP-FWD-CG-NUM: CALLER
SIP-DISPLAY-NAME: SYS
SIP-CTIP-TYPE: NET-PUBLIC
SIP-RG-IN: SYS
SIP-ROUTE-BY-SD: NO
SIP-PROVIDE-SG: NO
SIP-CLIP-RULE: SYS
SIP-BUSY-NOCHAN: NO
SIP-LCS-GROUP: NONE
SIP-CPO-RTP: SYS
SIP-CPO-SIGNALLING: SYS
SIP-RCC-DISABLE: SYS
SIP-SS: NO
SIP-SS-PICKUP: GROUPS
SIP-SS-PRES-CG: YES
SIP-SS-CF-DND: YES
SIP-SS-VM: YES
SIP-AUTH: SYS
SIP-CHAN-FREQ: SYS
SIP-REMOTE-NAT: NO
SIP-LOCAL-NAT: NO
SIP-EXTERNAL-IP: SYS
SIP-KEEPALIVE: ENABLED
SIP-DTMF-MODE: SYS
SIP-DISC-AUDIO: SYS
SIP-BC-TRANSP: UDI
SIP-T38: SYS
SIP-T38-G711: SYS
SIP-T38-PACKING: SYS
SIP-T38-REDUND: SYS
SIP-T38-REDUND-PCK: SYS
SIP-UA: SYS
SIP-UA-PERMIT: *
SIP-REM-USER:
SIP-REM-PASS:
SIP-REM-AUTH: SYS
SIP-REM-AUTH-USER: AUTO ()
SIP-REM-REG: NO
-------------------------------------------------------------------------------
Meaning of the most important parameters:
SIP
Enables/disables SIP service for the user
[NO
, YES
].
SIP-TYPE
PHONE
: The user is a SIP client of
Abilis, typically a phone or a softphone and the SIP-DOMAIN
specifies the local domain of Abilis. If the
SIP-HOST
and/or
SIP-UDP-REMPORT
(SIP-TCP-REMPORT
) are dynamic then the
client has to register on Abilis.
LOCAL-PEER
: The user is a SIP PEER as
Abilis and SIP-DOMAIN specifies the local domain of Abilis.
Calling and Called numbers are both passed to the user. If the
SIP-HOST
and/or
SIP-UDP-REMPORT
(SIP-TCP-REMPORT
) are dynamic then the
client has to register on Abilis.
SERVER
: The user is a SIP server for
Abilis and SIP-DOMAIN specifies the remote domain. Usually the
Abilis registers on this user.
REMOTE-PEER
: The user is a Peer as
Abilis and SIP-DOMAIN specifies the remote domain.Calling and
Called numbers are both passed to the user. Usually the Abilis
registers on this user.
Note | |
---|---|
The user may also be a PEER, it means a device that has the same SIP role of the Abilis and the calling number has to be passed unchanged. |
Tip | |
---|---|
Interesting chapters: |
SIP-DOMAIN
Domain of the called SIP UA server in outgoing calls.From 0
up to 64 characters in the range ['0'..'9', 'a'..'z', '-', '.' ]
or SYS
. Case is not preserved.
SYS
means to use DOMAIN
value in CtiSip configuration and it is allowed only for
SIP-TYPE
equal to PHONE
or
LOCAL-PEER
.
Tip | |
---|---|
Interesting chapter: Section 75.4.15, “How to solve SIP call transfer issues?”. |
SIP-HOST
IP address of the SIP host [DYNAMIC
,
1-126.x.x.x, 127.0.0.1, 128-223.x.x.x] or FQDN
host name of max. 64 characters in the range ['0'..'9', 'a'..'z',
'-', '.' ]. FQDN name is forced to lower case. Domain and Host may
differ, because SIP registrar server may be different from SIP
proxy; normally proxies and SIP registrar server are co-located
[DYNAMIC
: IP is not known in advance, it is
known after the user executes the registration;
1.0.0.0-126.255.255.255,
128.0.0.0-223.255.255.255
: remote IP is known in
advance; calls and registrations are performed and accepted only
with this IP].
SIP-TCP-REMPORT
TCP port on which the remote user is listening; Abilis
outgoing TCP calls for this user will be sent to this port
[DYNAMIC
: the port is learned from incoming
registration; 1..65535
: calls and registrations
are performed and accepted only with this port]. Only for
SIP-HOST
not equal to
DYNAMIC
.
SIP-UDP-REMPORT
UDP port on which the remote user is listening; Abilis
outgoing UDP calls for this user will be sent to this port
[DYNAMIC
: the port is learned from incoming
registration; 1..65535
: calls and registrations
are performed and accepted only with this port]. Only for
SIP-HOST
not equal to
DYNAMIC
.
sip-udp-locport
UDP port on which the Abilis is listening for this user
[SYS
, AUTO
,
1..65535
] . The default value is
SYS
and refers to the port parameter
udp-locport. AUTO
and a port different from the
one configured in SIP port parameter "udp-locport" may be assigned
only to SIP-TYPE
REMOTE-PEER
or SERVER
. Note that this is a lower cased
parameter, it means that an Abilis CPX reboot must be performed to
apply changes, in detail you need to save the configuration (
command save
conf ) and restart the Abilis ( via the command
warm
start ).
SIP-SRCADD
Source IP address for outgoing connections
[R-ID
: the source IP address of the outgoing
datagrams will be set to the current RouterID value;
OUT-IP
: the source IP address of the outgoing
datagrams will be set on the base of the output IP interface;
1-126.x.x.x, 128-223.x.x.x
: the source IP
address of the outgoing datagrams will be set to the selected
value; Ip-nnn
: use the current IPADD of the
specified IP resource; SYS
: uses the value in
SRCADD
parameter in CTISIP resource].
SIP-PROT
Transport protocol used to receive/send calls for this user
[TCP
, UDP
].
SIP-IP-PERMIT
Allowed IP address of the SIP user. One or two IP addresses in the range [1-126.x.x.x, 127.0.0.1, 128-223.x.x.x] separated by ':' (colon) or the name of an IP/IR list or "*"..
SIP-MAXSES-BID
Maximum number of simultaneous bidirectional sessions [0..255].
SIP-MAXSES-IN
Maximum number of simultaneous reserved input sessions [0..255].
SIP-MAXSES-OUT
Maximum number of simultaneous reserved output sessions [0..255].
SIP-BUSY-INUSE
Return BUSY if one or more sessions are in use [NO, YES]. It
allows SIP with
SIP-TYPE
:PHONE
to refuse
calls if the user already involved in a conversation.
SIP-NUMBER
User number that identifies the resource for call routings. From 0 up to 20 characters in the range [0..9, *] optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.; if this number is not null, it is used to route calls to the user.
SIP-ADDRBOOK-NUM
Address book SIP phone number assigned to this user. "#" or "SIP-NUMBER" or from 1 up to 20 digits ['0'..'9'], optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes or 'macro'. (E.g.: 0'SIP-NUMBER' or 123'SIP-NUMBER.s2' or 'SIP-NUMBER'99)
SIP-CG-NUM
Calling number to use for calls coming from the user. The
parameter accepts from 1 up to 20 characters in the following
range: [AUTO
: enforces caller id information
element equal to SIP-NUMBER
;
[0..9]
: enforces the content with these exact
digits; [0..9]*
: replaces first specified
digits and passes the remaining transparently;
*
: passes calling address information element
transparently; #
: removes calling number
information element; ##
: enforces the
presentation restricted: the calling number is sent empty;
##[0..9]
: enforces the presentation restricted:
the calling number is sent with these exact digits;
##[0..9]*
: enforces the presentation
restricted: the first specified digits are replaced and the
remaining are passed transparently; ##*
:
enforces the presentation restricted: the calling number is sent
transparently].
SIP-FWD-CG-NUM
Indicates how the calling number is managed in unconditional
call transfers and call forwarding [CALLER
: the
calling number of the original call is passed to the new
recipient; USER
: the calling number of the SIP
user performing the action is passed to the new recipient].
SIP-DISPLAY-NAME
Selects how to fill Display Name in From,
P-Asserted-Identity, Remote-Party-ID fields
[SYS
: uses the value in
DISPLAY-NAME
parameter in CTISIP resource,
NO
: not provided, SG
: the
value present in the SG field (subaddress calling) coming from
CTIR is provided, ADDRBOOK
: the calling number
is searched in Abilis address book, and if found the corresponding
name is passed].
SIP-CTIP-TYPE
CTIP type [SYS
, USER
,
NET-PRIVATE
,
NET-PUBLIC
].
SIP-RG-IN
Enable/disable management of incoming redirecting
[SYS
, DISABLE
,
ENABLE
]. Set such parameter to allow the
redirecting number coming from SIP to be passed to the CTI
rouer
SIP-ROUTE-BY-SD
Allows routing using subaddress called field
[NO
, YES
]. Calls from CTIR
and directed to SIP users are first directed to the user with a
USERNAME equal to what is specified in Subaddress Called; if such
user does not exists, or the user disallows
SIP-ROUTE-BY-SD
, the call is routed using
standard CTISIP table matches.
Tip | |
---|---|
Interesting chapter: Section 49.4.4.2, “Abilis CTI Routing of “Site 1 ” using subaddress called field”. |
SIP-PROVIDE-SG
Allows insertion of SIP USER NAME in subaddress calling
field [NO
, YES
].
SIP-LCS-GROUP
Last Calling number Service group identifier [NONE, 1..32].
SIP-AUTH
Authentication types offered to autenticating/registering
users (incoming calls/registrations) [SYS
: uses
the value in AUTH
parameter in CTISIP resource;
PLAIN
: basic authentication via user/password;
DIGEST
: DIGEST authentication type].
SIP-CHAN-FREQ
SIP desired channel frequency for bandwidth optimisation, to
be rounded down to a codec frame length multiple
[SYS
: uses the value in
CHAN-FREQ
parameter in CTISIP resource;
30..90
: frequency for banwidth
optimisation].
Enables/disables Call Path Optimization (CPO)
[SYS
: uses the value in CPO
parameter in CTISIP resource; NO
: doesn't allow
CPO; YES
: allows CPO].
SIP-CPO-SIGNALLING
Call Path Optimization signalling [SYS
,
NO
, TRANSFER
,
ALWAYS
].
SIP-RCC-DISABLE
Enable/disable Runtime Codec Change (RCC)
[SYS
, NO
,
YES
]. This feature permits the change of the
coder once the call is already established. The purpose of this
feature, which is perfectly SIP compliant, is to avoid transcoding
all the times that it is possible by choosing a coder which is
supported by both sides although not currently in use. This
feature is very effective when call transfers takes place. A user
may have two calls with two different parties that use two
different codec, e.g. G.711 and G.729, when a call transfer is
ordered the two parties will be directly connected but since one
party was using G.711 and the other G.729 we were forced to make a
transcoding even if both supports G.729. With the RCC feature the
party running G.711 will be changed on the fly to G.729. The run
time codec change allows to save voice quality and sw and hw
resource in case of transcoding. Disable the RCC only if the SIP
devices have troubles in handling the codec change.
SIP-SS
Enable/disable SIP supplementary services
[NO
, YES
].
SIP-SS-PICKUP
SIP supplementary service. Pickup permissions
[NO
, GROUPS
,
ANY
].
Tip | |
---|---|
Interesting chapter: Section 72.16, “How to enable pickup service for a SIP account”. |
SIP-SS-PRES-CG
SIP supplementary service. Calling present
[NO
, YES
].
SIP-SS-CF-DND
supplementary service. Call forwarding and
Do-Not-Disturb [NO
,
YES
].
SIP-SS-VM
SIP supplementary service. Voice Mail
[NO
, YES
].
SIP-REMOTE-NAT
NAT Traversal method when remote user is behind NAT
[NO
: send audio to the udp port specified in
the SIP protocol (SDP); STRICT
: Signaling and
RTP must come from the same IP address, may be different from the
payload of SIP signaling and SDP. It must be equal to the IP of
the registration. Requires symmetric RTP (Cisco symmetric RTP),
one in which the first audio part from the client behind NAT and
then the server responds using the same reversed ports. In the
case of transfers with optimized RTP, it uses private IP and
private ports contained in SIP and SDP signaling;
LOOSE
: SIP signaling must indicate the IP equal
to the real ones from which the packet, while the RTP (Cisco
symmetric RTP) is symmetrical and the IP may be different from
that used for the signaling. In the case of transfers with
optimized RTP, it uses private IP and private ports contained in
SIP and SDP signaling, as STRICT
;].
SIP-LOCAL-NAT
NAT traversal method
[NO
In the signalling specify the real IP
address of the Abilis; EXTERNAL-IP
: In the
signalling specify the IP address in
SIP-EXTERNAL-IP
parameter].
SIP-EXTERNAL-IP
Numeric IPv4 address of the SIP UA [R-ID
,
OUT-IP
, SYS
,
1-126.x.x.x
, 127.0.0.1
,
128-223.x.x.x
].
SIP-KEEPALIVE
Enable/disable Keep-alive feature
[ENABLED
, DISABLED
]. It's
very important to have the SIP-KEEPALIVE enabled to avoid pending
calls.
SIP-DTMF-MODE
DTMF mode sent to the remote UA [SYS
:
uses DTMF-MODE value in CTISIP resource;
INBAND
: the outband DTMF received from CTIR is
not dropped, only the audio stream is passed;
INFO
: the outband DTMF received from CTIR is
sent using INFO message; RFC2833
: the outband
DTMF received from CTIR is sent using RFC2833 payload].
SIP-DISC-AUDIO
Enable/Disable the reproduction of the audio message present
in DISCONNECT with in-band-info received from CTIR
[SYS
, NO
,
YES
]. If set ot YES the duration of the SIP
session in active state is increased until CTIR times-out
(typically up to 30 sec), or the SIP agent closes the call.
SIP-BC-TRANSP
Sets the ISDN Bearer Capability (BC) for incoming calls with
codec CLEARMODE (TRANSPARENT coder for CPX)
[UDI
, SPEECH
].
SIP-T38
Enable/disable T.38 support [SYS
,
NO
, YES
].
SIP-T38-G711
Enable/disable T.38 support with G.711 codec
[SYS
, NO
,
YES
].
SIP-T38-PACKING
Number of T.38 packets in UDP packet [SYS, 1..4].
SIP-T38-REDUND
Error recovery method [SYS
,
NONE
, REDUNDANCY
].
SIP-T38-REDUND-PCK
Number of T.38 packets used for error recovery [SYS, 1..4].
SIP-UA
Local user agent. "SYS" or from 1 up to 32 ASCII printable characters. Case is preserved. Spaces are allowed. Strings holding spaces must be written between quotation marks (E.g.: "my user agent").
SIP-UA-PERMIT
Allowed peer User Agent. "*" or the name of a TXT/RU/MR list.
SIP-REM-USER
SIP user name. From 0 up to 32 ASCII printable characters. Spaces are not allowed. Case is preserved.; this name is used for both registration and authentication purposes.
SIP-REM-PASS
SIP user password. From 0 up to 32 ASCII printable characters. Spaces are not allowed. Case is preserved.; this password is used for both registration and authentication purposes.
SIP-REM-AUTH
SIP authentication methods offered to users
[SYS
: uses the value in
REM-AUTH
parameter in CTISIP resource;
PLAIN
: basic authentication via user/password;
DIGEST
: DIGEST authentication type].
SIP-REM-AUTH-USER
Authentication user name. "AUTO
" (value
equal to SIP-REM-USER
) or from 1 up to 32 ASCII
printable characters. Spaces are not allowed. Case is
preserved.
SIP-REM-REG
Enable/disable SIP auto-registration [NO
;
YES
: Abilis periodically register to the remote
UA to inform remote peer about its IP address and TCP/UDP
port].
This table contains relations between a SIP-number (or a prefix,
when *
is included in the number) and a SIP-user. Calls which CTIR forwards to CTISIP finds the
destination user by matching the called number (matching between the
CDO
field of the CTI routing and the
CDI
field of this table).
When SIP-CG-NUM
:AUTO
in the
Users table, calls from CTISIP to CTIR will have:
The callerid provided by SIP user validated in the CTISIP translation table;
The SIP-number set in user service.
In case of validation failure the callerid will be overwritten
with the value configured in the SIP-number of the user table
(*
, as wildcard, isn't included).
Type the following command to view the details of the CTISIP translation table:
[17:22:35] ABILIS_CPX:d ctisip numbers
Total:4 Sip-Number:3 Static:1
NUMx: USER: Provenience:
------------------------------------------------------------
[500] test4 SIP-NUMBER
[12] test3 SIP-NUMBER
[11] test2 SIP-NUMBER
10 test STATIC
There are two types of entries:
SIP-NUMBER: when SIP-NUMBER
is set in the SIP users chart, the CDI
parameter
in the chart will be the same.
Tip | |
---|---|
The connected entries are automatically added. |
STATIC: when a SIP-NUMBER isn't specified in the SIP users chart and it's associated by hand in the chart. This system is used to add several numbers to the same user (for instance, in case of static routings).
Use the following commands to manage the SIP translation table:
a ctisip numx:<SIP-NUMBER> username:<name>: adds a new SIP-NUMBER;
s ctisip numx:<SIP-NUMBER> username:<name>: modifies the username of an existing SIP-NUMBER;
c ctisip numx:<SIP-NUMBER>: clears a SIP-NUMBER;
d ctisip numx:<SIP-NUMBER>: displays the list of SIP-NUMBER or a specific one.
Tip | |
---|---|
To a single user can be associated more SIP-numbers. |
The SIP users creation generates automatically the
NumSip
list
in which are located all the SIP-NUMBERS associated to the users (it's
very useful for the CTIR configuration).
Type the following command to view the list :
[15:28:03] ABILIS_CPX:d list:numsip
LIST:NumSip - IN - Ref-Numb:1 Items-Numb:4
Automatically_generated_CTI_SIP_Numbers_list_(ReadOnly)
--------------------------------------------------------------------------
10 11 12
500
Note | |
---|---|
It's a “read only” list, you can't modify it, as it's automatically created by the system. |