Chapter 50. CTI System
Part IV. CTI System
CTI System
Table of Contents
50.1. CTI System Overview
50.2. CTI Ports
50.2.1. ISDN Ports configuration
50.2.2. Analog Ports configuration (POTS)
50.2.3. GSM/UMTS/LTE Ports configuration
50.3. CTI Group
50.3.1. CTI Ports Group
50.3.2. Heterogeneous group
50.4. CTI Cluster
50.4.1. NUM and NUMx parameters for incoming calls
50.4.2. NUM and NUMx parameters for outgoing calls
50.4.3. CTI Link
50.5. CTI Router Overview
50.5.1. Display CTI Routing Table (D CTIR)
50.5.2. Add CTI Routing Table (A CTIR)
50.5.3. Clear CTI Routing Table (C CTIR)
50.5.4. Set CTI Routing Table (S CTIR)
50.5.5. Move CTI Routing Table (M CTIR)
50.5.6. Macro functions
50.5.7. CTI routing for POTS devices (“
PBX Group
”)
50.6. CTI System Resource
50.7. Redirecting
50.7.1. What is redirecting
50.7.2. Redirecting call generated by Abilis
50.7.3. Redirecting call received by Abilis
50.7.4. RGI and RGO parameters
50.8. LCS - Last Calling number Service
50.8.1. LCSG - Last Calling number Service Group
50.8.2. LCST - Last Calling number Service Table
50.9. CPO - Call path optimization
50.9.1. Example of activation of CPO
50.10. Diagnostics and statistics
50.10.1. CTI Ports diagnostics and statistics
50.10.2. CTI Cluster diagnostics and statistics
50.10.3. CTI Link diagnostics and statistics
50.10.4. CTI connections
50.10.5. CTI Debug Log (START LDME)
50.10.6. DSP and Audio Coders diagnostics and statistics
50.10.7. CTI System diagnostics and statistics
50.11. Examples of CTI configuration
50.11.1. Configuration of a VPN to transport voice and data.
50.11.2. Configuration of a VPN to transport only voice.
50.12. Supplementary services
50.12.1. Activation of Pickup
50.12.2. Activation of Call Forward and DND
50.12.3. Activation of Voice Mail
50.13. FAX Relay with Abilis
50.13.1. Fax over packet networks
50.13.2. Fax Relay
50.13.3. Abilis configurations for best results
50.13.4. Diagnostics and statistics
50.13.5. Conclusion