Part IV. CTI System
Part IV. CTI System
Table of Contents
50. CTI System
50.1. CTI System Overview
50.2. CTI Ports
50.3. CTI Group
50.4. CTI Cluster
50.5. CTI Router Overview
50.6. CTI System Resource
50.7. Redirecting
50.8. LCS - Last Calling number Service
50.9. CPO - Call path optimization
50.10. Diagnostics and statistics
50.11. Examples of CTI configuration
50.12. Supplementary services
50.13. FAX Relay with Abilis
51. OPC - Operator Panel Control
51.1. OPC resource
51.2. OPC configuration
51.3. Web interface
51.4. OPC diagnostics and statistics
52. IAX - Inter-Asterisk eXchange
52.1. CTIIAX resource
52.2. CTIIAX tables
52.3. CTI Routings
52.4. Example of IAX configuration
52.5. Connecting Abilis and Asterisk
52.6. CTIIAX diagnostics and statistics
52.7. Appendix - IAX protocol
53. SIP - Session Initiation Protocol
53.1. CTISIP resource
53.2. CTISIP tables
53.3. CTI Routings
53.4. Connecting Abilis and a SIP phone
53.5. Connecting Abilis and a SIP server
53.6. Busy Lamp Field (BLF)
53.7. CTISIP diagnostics, statistics, logs and debug
53.8. Appendix - SIP protocol overview
54. DISA - Direct Inward System Access
54.1. CTIDISA overview
54.2. CTIDISA resource
54.3. CTIDISA tables
54.4. Example of Post Selection configuration
54.5. Example of Automatic Call Distribution configuration
54.6. Example of Call Back configuration
54.7. Example of Data Call Back configuration
54.8. Message files
54.9. CTIDISA diagnostics and statistics
54.10. DISA administration through web interface
55. CTIAS - CTI Advanced Services
55.1. CTIAS - CTI Advanced Services
55.2. CTIVM - CTI Voice Mail
55.3. CTIMIX - Conference
55.4. CTIVR - Voice Recorder
56. CTISMS - CTI SMS resource
56.1. CTISMS - CTI SMS resource
56.2. CTISMS Routing
56.3. CTISMS diagnostic and statistics
57. CTIVO - Virtual Office
57.1. CTIVO resource
57.2. CTIVO tables
57.3. CTIVO routings
57.4. CTIVO diagnostics and statistics
57.5. Easy configuration guide
58. ACNT - Accounting resource
58.1. ACNT resource
58.2. ACNT diagnostics and statistics
58.3. Appendix
