| 13.4. CTI routing configuration | ||
|---|---|---|
 | Chapter 13. Citobox |  |
| 13.4. CTI routing configuration | ||
|---|---|---|
| | Chapter 13. Citobox | |
Calls directed to Citobox can't be routed in transparent mode; internal clusters must be created and calls must be routed through packet voice resources.
![[Note]](../images/note.png) | Note |
|---|---|
DTMF can be simulated by means of subaddress called field (SD). Digital output can be driven using DTMF tones. Configure the SD parameter of the rule which routes calls toward a Citobox CTIP port. Assigning the string DTMF=x (x is the desired dtmf in range 0..9 and A..D) to the SD parameter. The call will not be answered and will remain in ALERTING state. The call with be either dropped on T301 timeout or on abort from caller. |
![[Tip]](../images/tip.png) | Tip |
|---|---|
Interesting chapters: |
Assume that:
Abilis has the following CTI ports configuration: ports 31 and 32 are toward the PBX, ports 33 and 34 toward the ISDN (grouped as BRI4_ports) and ports 101/102/103/104/105 are used to connect POTS phones.
internal clusters clus1 and clus2 are already created.
Type the following command to verify the ctig configuration:
[18:12:13] ABILIS_CPX:d ctig
--------------------------------------+--------------------+-------------------
[DESCR:]
ID: PICKUP: SCAN: RULE: |P1 P2 P3 P4 P5 |P6 P7 P8 P9 ...
|... P62 P63 P64
--------------------------------------+--------------------+-------------------
PBX_group
1 NO R ST |31 32 . . . |. . . . .
--------------------------------------+--------------------+-------------------
ISDN_line_group
2 NO R ST |33 34 . . . |. . . . .
--------------------------------------+--------------------+-------------------
POTS_phones
3 NO R ST |101 102 103 104 105 |. . . . .
--------------------------------------+--------------------+-------------------
...Let's see some examples of CTIR configuration.
| Tip |
|---|---|
Interesting chapter: Section 43.6, “CTI Router”; |
The following routings allow to route calls coming from the external door phone toward the group 3 of pots phones.
[18:22:32] ABILIS_CPX:a ctir pr:1 type:ctov sr:clus1 poo:g3 cdi:* sdi:CITOBOX241 sp:64000COMMAND EXECUTED [18:22:56] ABILIS_CPX:a ctir pr:3 type:vtoc poi:241 ds:clus2 cdi:00 sdo:CITOBOX241 sp:64000COMMAND EXECUTED [18:23:40] ABILIS_CPX:d ctir- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- ---+-----+-----------------+---------+--------------------+-------------------- PR |[DESCR] |TYPE |POI/SR [SR] |POO/DS |CDI |CDO ACT|NEXT |LAST |EEC |T301|CGI |CGO EDT|SP |SC |DJ |MJ |FMDJ|FMMJ|SDI |SDO |SPOUT|SCOUT|DJOUT|MJOUT|LCS |LCST|SGI |SGO | |RGI |RGO |FMRLY|FAXSP|MODSP|FMLVL|ECM |UDT |IG |OG |SG |DL |DH |CODERS |CODERSOUT |TI1 .. TI5 ------------------------------------------------------------------------------- 0 DATA * CtiSLink * u* ------------------------------------------------------------------------------- 1 CtoV GSM1 G3 * * NO ANY NO Dft * * 64000 Sys * * Sys Sys CITOBOX241 * ------------------------------------------------------------------------------- ... ------------------------------------------------------------------------------- 3 VtoC 241 GSM2 00 * NO ANY NO Dft * * 64000 Sys Sys Sys Sys Sys * CITOBOX241 ------------------------------------------------------------------------------- ...
The routing PR:3 routes calls coming from port 241 to internal cluster Clus2 introducing the label CITOBOX241 for SDO parameter.
| Tip |
|---|---|
Interesting chapter: Section 43.6, “CTI Router”; |
The routing PR:1 accepts calls from internal cluster
Clus1 and forwards them to the group of POTS phones
G3 only if SDI parameter is equal to CITOBOX241.
Using SDO/SDI parameters make the admin sure that the routing PR:1
catches calls generated from PR:3.
Example: there is one Abilis which is connected to a Citobox (ABILIS_CPX1) and to a remote Abilis (ABILIS_CPX2). Let's explain how to route a call from Citobox to a remote pots phone.
The following routing allows to route calls originated by the
external door phone unit toward a remote cluster (e.g.
Abilis2).
[18:33:54] ABILIS_CPX1:a ctir pr:3 type:vtoc poi:241 ds:Abilis2 cdi:00 sdo:CITOBOX241COMMAND EXECUTED [18:34:38] ABILIS_CPX:d ctir---+-----+-----------------+---------+--------------------+-------------------- PR |[DESCR] |TYPE |POI/SR [SR] |POO/DS |CDI |CDO ACT|NEXT |LAST |EEC |T301|CGI |CGO EDT|SP |SC |DJ |MJ |FMDJ|FMMJ|SDI |SDO |SPOUT|SCOUT|DJOUT|MJOUT|LCS |LCST|SGI |SGO | |RGI |RGO |FMRLY|FAXSP|MODSP|FMLVL|ECM |UDT |IG |OG |SG |DL |DH |CODERS |CODERSOUT |TI1 .. TI5 ------------------------------------------------------------------------------- ... ------------------------------------------------------------------------------- 3 VtoC 241 Abilis2 00 * NO ANY NO Dft * * 6400 Sys Sys Sys Sys Sys * CITOBOX241 ------------------------------------------------------------------------------- ... -------------------------------------------------------------------------------
Obviously, the remote cluster must be correctly configured.
| Tip |
|---|---|
Interesting chapter: |
Add the following rule to the ctir of remote Abilis:
[10:29:28] ABILIS_CPX2:_a ctir pr:4 type:ctov sr:Abilis1 sdi:CITOBOX241 poo:pbx cdo:100COMMAND EXECUTED [10:30:02] ABILIS_CPX2:_d ctir- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- Last change: 03/11/2010 10:30:02 CET ---+-----+-----------------+---------+--------------------+-------------------- PR |[DESCR] |TYPE |POI/SR [SR] |POO/DS |CDI |CDO ACT|NEXT |LAST |EEC |T301|CGI |CGO EDT|SP |SC |DJ |MJ |FMDJ|FMMJ|SDI |SDO |SPOUT|SCOUT|DJOUT|MJOUT|LCS |LCST|SGI |SGO | |RGI |RGO |FMRLY|FAXSP|MODSP|FMLVL|ECM |UDT |IG |OG |SG |DL |DH |CODERS |CODERSOUT |TI1 .. TI5 ------------------------------------------------------------------------------- ... ------------------------------------------------------------------------------- 4 CtoV Abilis1 PBX 00 100 NO ANY NO Dft * * 6400 Sys * * Sys Sys CITOBOX241 * -------------------------------------------------------------------------------
This route catch a call incoming from remote cluster Abilis1 and route it to a pots phone whose number is 100. The figure below shows the route of the call:
The following routing is useful to route a call from Citobox to a mobile phone. See the chapter Chapter 11, GSM-UMTS BOX to know how to connect and configure GSM/UMTS BOX.
Assume that ports 201 and 202 toward GSM/UMTS gateway:
[18:12:13] ABILIS_CPX:d ctig
ID: PICKUP: SCAN: RULE:
---------------------------+-------------------------+-------------------------
[DESCR:]
ID: SCAN: RULE: PICKUP: |P1 P2 P3 P4 P5 |P6 P7 P8 P9 ...
|... P62 P63 P64
---------------------------+-------------------------+-------------------------
...
---------------------------+-------------------------+-------------------------
GSM_group
3 NO R ST |201 202 . . . |. . . . .
---------------------------+-------------------------+-------------------------![[Warning]](../images/warning.png) | Warning |
|---|---|
At this moment GSM or UMTS gateway supports only G.711 coder. Other codecs are supported by transcoding through additional ISDN cards. |
Assume to have internal clusters loop1 and loop2:
[11:12:33] ABILIS_CPX:_d cticl- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- Configured Clusters:4 Activated Clusters:16 ---------+----------------------+---------+-----+-----------+------------------ CLUS: |[DESCR:] [Int] |CG-IN-REWRITE: |RG-IN: |SS: |LCS-GROUP: |CLIP-RULE: |NUM: |CPO: |NUMx: ---------+----------------------+---------+-----+-----------+------------------ ... ------------------------------------------------------------------------------- loop1 - DISABLE NO NONE PRIVATE [ 1] * NO ------------------------------------------------------------------------------- loop2 - DISABLE NO NONE PRIVATE [ 2] * NO ------------------------------------------------------------------------------- [11:17:43] ABILIS_CPX:_d ctilConfigured Links:4 Activated Links:16 ID: RES: CLUS: MAXBW: MAXCON: GROUP: (GROUP-MAXBW: GROUP-MAXCON:) ------------------------------------------------------------------------------- 1 Pv-1 loop1 NOMAX NOMAX NONE 2 Pv-2 loop2 NOMAX NOMAX NONE ... [15:00:09] ABILIS_CPX:d p pv-5 RES:Pv-5 - PV over IP (Abilis tunnel) (IP) ------------------------------------ Run DESCR:Internal_Cluster_1 - Link ----------------------------------------------------------------- LLOG:DS LMPX:YES LC:YES LCOMP:NO LCR:NO LT1:3000 LT3:9000 LN2:3 LCRKEY:DFT - IP Tunnel ------------------------------------------------------------ TLOG:NO MODE:STD D-TOS:0-N V-TOS:0-D C-TOS:0-D MPX:YES LOCPORT:3105 REMPORT:3106 CR:NO CRKEY:DFT OUT-IP:AUTO LOCIPADD:R-ID (192.168.000.201) REMIPADD:192.168.000.201 [15:00:15] ABILIS_CPX:d p pv-6 RES:Pv-6 - PV over IP (Abilis tunnel) (IP) ------------------------------------ Run DESCR:Internal_Cluster_2 - Link ----------------------------------------------------------------- LLOG:DS LMPX:YES LC:YES LCOMP:NO LCR:NO LT1:3000 LT3:9000 LN2:3 LCRKEY:DFT - IP Tunnel ------------------------------------------------------------ TLOG:NO MODE:STD D-TOS:0-N V-TOS:0-D C-TOS:0-D MPX:YES LOCPORT:3106 REMPORT:3105 CR:NO CRKEY:DFT OUT-IP:AUTO LOCIPADD:R-ID (192.168.000.201) REMIPADD:192.168.000.201
Add the following rules to CTI routing table:
[11:22:45] ABILIS_CPX:_a ctir pr:4 type:vtoc poi:241 ds:loop1 sdo:CITOBOX241 sp:64000COMMAND EXECUTED [11:23:15] ABILIS_CPX:_a ctir pr:5 type:ctoc sr:loop2 ds:loop1 cdi:* sdi:CITOBOX241 SDO:CITOBOX2412 sp:64000COMMAND EXECUTED [11:25:22] ABILIS_CPX:_a ctir pr:6 type:ctov sr:loop2 poo:g3 sdi:CITOBOX2412 cdi:* coders:g.711 sp:64000 cdi:* sc:no dj:0 mj:40COMMAND EXECUTED [11:31:02] ABILIS_CPX:_d ctire- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- Last change: 03/11/2010 11:31:02 CET ------------------------------------------------------------------------------- ... ------------------------------------------------------------------------------- PR:4 DESCR: ACT:YES EDT:NO TYPE:VtoC POI:241 DS:loop1 EEC:NO NEXT:NO CDI:00 CDO:* LAST:ANY CGI:* CGO:* T301:Dft SDI:* SDO:CITOBOX241 UDT:NO SGI:* SGO:* LCS:NO LCST:Sys RGI:* RGO:* IG:Sys OG:Sys SG:Sys DL:Sys DH:Sys FMRLY:Sys FAXSP:AUTO MODSP:AUTO FMLVL:Sys FMDJ:Sys FMMJ:Sys SP:64000 SC:Sys DJ:Sys MJ:Sys ECM:Sys CODERS:Sys TI1:ALL,00:00-23:59 TI2:# TI3:# TI4:# TI5:# ------------------------------------------------------------------------------- PR:5 DESCR: ACT:YES EDT:NO TYPE:CtoC SR:loop2 DS:loop1 EEC:NO NEXT:NO CDI:* CDO:* LAST:ANY CGI:* CGO:* T301:Dft SDI:CITOBOX241 SDO:CITOBOX2412 UDT:NO SGI:* SGO:* LCS:NO LCST:Sys RGI:* RGO:* FMRLY:Sys FAXSP:AUTO MODSP:AUTO FMLVL:Sys FMDJ:Sys FMMJ:Sys SP:64000 SC:Sys DJ:* MJ:* ECM:Sys CODERS:* SPOUT:* SCOUT:* DJOUT:* MJOUT:* CODERSOUT:* TI1:ALL,00:00-23:59 TI2:# TI3:# TI4:# TI5:# ------------------------------------------------------------------------------- PR:6 DESCR: ACT:YES EDT:NO TYPE:CtoV SR:loop2 POO:G3 EEC:NO NEXT:NO CDI:* CDO:32999999999 LAST:ANY CGI:* CGO:* T301:Dft SDI:CITOBOX2412 SDO:* UDT:NO SGI:* SGO:* LCS:NO LCST:Sys RGI:* RGO:* IG:Sys OG:Sys SG:Sys DL:Sys DH:Sys FMRLY:Sys FAXSP:AUTO MODSP:AUTO FMLVL:Sys FMDJ:Sys FMMJ:Sys SP:64000 SC:NO DJ:0 MJ:40 ECM:Sys CODERS:G.711 TI1:ALL,00:00-23:59 TI2:# TI3:# TI4:# TI5:#
The rule PR:4 route a call incoming from Citobox to internal cluster
loop1 adding a label 'CITOBOX241' to SDI parameter.
Next rule (PR:5) route the call from internal cluster
loop2 to loop1 keeping the SDO
parameter equal to SDI one, while rule number 6 accepts calls from
internal cluster loop1 and forwards them to
GSM/UMTS gateway.
| Tip |
|---|---|
Interesting chapter: Section 43.6, “CTI Router”; |
The figure below shows the route of the call.
| |  | |
| 13.3. CTI port configuration |  | 13.5. Diagnostics and statistics |
