CTI System

Table of Contents

• 43.1. CTI System module
• 43.2. CTI Ports configuration
• 43.3. CTI Ports Group
  • 43.3.1. POTS and CTI Group
• 43.4. CTI Cluster
  • 43.4.1. Internal clusters
  • 43.4.2. CPO - Call path optimization
• 43.5. CTI Link
  • 43.5.1. CTI Link Group
• 43.6. CTI Router
  • 43.6.1. Display CTI Routing Table (D CTIR)
  • 43.6.2. Add CTI Routing Table (A CTIR)
  • 43.6.3. Clear CTI Routing Table (C CTIR)
  • 43.6.4. Set CTI Routing Table (S CTIR)
  • 43.6.5. Move CTI Routing Table (M CTIR)
  • 43.6.6. Macro functions
• 43.7. CTI routing for POTS devices (“PBX Group”)
• 43.8. CTI System Resource
• 43.9. Diagnostics and statistics
  • 43.9.1. CTI Ports diagnostics
  • 43.9.2. CTI Ports statistics
  • 43.9.3. CTI Cluster diagnostics and statistics
  • 43.9.4. CTI Link diagnostics and statistics
  • 43.9.5. CTI connections
  • 43.9.6. DSP and Audio Coders
• 43.10. Examples of CTI configuration
  • 43.10.1. Configuration of a VPN to transport voice and data.
  • 43.10.2. Configuration of a VPN to transport only voice.
• 43.11. Soft-PBX
  • 43.11.1. Supplemetary services
• 43.12. FAX Relay with Abilis
  • 43.12.1. Fax over packet networks
  • 43.12.2. Fax Relay
  • 43.12.3. Abilis configurations for best results
  • 43.12.4. Diagnostics and statistics
  • 43.12.5. Conclusion