Part IV. CTI System
Part IV. CTI System
Table of Contents
43. CTI System
43.1. CTI System module
43.2. CTI Ports configuration
43.3. CTI Ports Group
43.4. CTI Cluster
43.5. CTI Link
43.6. CTI Router
43.7. CTI routing for POTS devices (“
PBX Group
”)
43.8. CTI System Resource
43.9. Diagnostics and statistics
43.10. Examples of CTI configuration
43.11. Soft-PBX
43.12. FAX Relay with Abilis
44. OPC - Operator Panel Control
44.1. OPC resource
44.2. OPC configuration
44.3. Web interface
45. IAX - Inter-Asterisk eXchange
45.1. CTIIAX resource
45.2. CTIIAX tables
45.3. CTI Routings
45.4. Example of IAX configuration
45.5. Connecting Abilis and Asterisk
45.6. CTIIAX diagnostics and statistics
45.7. Appendix - IAX protocol
46. SIP - Session Initiation Protocol
46.1. CTISIP resource
46.2. CTISIP tables
46.3. CTI Routings
46.4. Example of configuration
46.5. Connecting Abilis and a SIP proxy
46.6. Busy Lamp Field (BLF)
46.7. CTISIP diagnostics and statistics
46.8. Appendix - SIP protocol overview
47. DISA - Direct Inward System Access
47.1. CTIDISA overview
47.2. CTIDISA resource
47.3. CTIDISA tables
47.4. Example of Post Selection configuration
47.5. Example of Automatic Call Distribution configuration
47.6. Example of Call Back configuration
47.7. Example of Data Call Back configuration
47.8. Message files
47.9. CTIDISA diagnostics and statistics
47.10. DISA administration through web interface
48. CTIAS - CTI Advanced Services
48.1. CTIAS - CTI Advanced Services
48.2. CTIVM - CTI Voice Mail
49. CTISMS - CTI SMS resource
49.1. CTISMS - CTI SMS resource
49.2. CTISMS Routing
49.3. CTISMS diagnostic and statistics
50. Abilisphone - Smartphone application
50.1. Requirements to install and use AbilisPhone
50.2. Abilis VoIP Account
50.3. GSM Post Selection
50.4. GSM CallBack ordered via data connection request
50.5. GSM CallBack ordered via SMS request
50.6. GSM Blind CallBack
50.7. Recording a call
50.8. Security issues and IpBan
50.9. Frequenty Asked Questions
51. ACNT - Accounting resource
51.1. ACNT resource
51.2. ACNT diagnostics and statistics
51.3. Appendix