46.11. Soft-PBX

46.11. Soft-PBX
	Chapter 46. CTI System

This section describes the main features of the CTI resource which can be modified through the web interface or the CP.

46.11.1. Supplemetary services

Supplementary service is not active by default for BRI ports while it's active by default for POTS ports. They can be enabled choosing the kind of interface (CTIP,CLUSTER,SIP or IAX).

When these services are activated:

the call forwarding and the do-not-disturb (SS-CF-DND) features are active by default;
the pickup is active only for calls of the belonging group (SS-PICKUP:GROUP).

Use the following command to activate supplementary services for the CTIP interface:

[11:59:03] ABILIS_CPX:s ctip:32 ss:yes

COMMAND EXECUTED

[12:00:08] ABILIS_CPX:d ctipe:32

CTIP:32  - Not Saved (SAVE CONF), Not Refreshed (INIT) ------------------------
Act     DESCR:to_PBX
Run     card:BRI4-1<2>    
        OPSTATE:UP        LOG:NO        side:NT      line:PP   TYPE:USER
        signalling:DSS1   TEI:STANDARD  HOLD:NO      CT:NO     SS:YES
        mode:Bri                        BUS:SHORT    NUM:*
        BCHANS:ALL-BID
        X25:NO   (XTEI:10)   XK:7      XN200:3   xn201:260  XN202:3
                 XT200:1     XT202:2   XT203:10
        Q931:YES (QTEI:0)    QK:1      QN200:3   qn201:260  QN202:3   QT200:1
                 QT202:2     QT203:10  TDISC:90  QT301:180  QT302:15  QT303:4
                 QT304:30    QT305:30  QT308:4   QT310:30   QT313:6   QT316:15
                 DIALT:5     scrst:YES ORCD:0    ICT-T1:500  ICT-T2:500
        SQNRTY1:15           SQDELAY1:30         SQDELAY2:5    
        LCS-GROUP:NONE       BUSY-NOCHAN:NO      OUT-DIAL-TONE:SYS
        SS-PICKUP:GROUP      SS-PRES-CG:YES      NP-CT:NO    CLIP-RULE:PRIVATE
        SS-CF-DND:YES

Type the command s user:test sip:yes sip-ss:yes to activate supplementary services for a sip user, or s user:test iax:yes iax-ss:yes for a iax user.

The following command helps to verify the new parameters.

[16:05:48] ABILIS_CPX:d user:test

- Not Saved (SAVE CONF) -------------------------------------------------------

Parameter:        | Value:
------------------+------------------------------------------------------------
USER:               alice
ALIAS:              alice
ID:                 5    <Read Only>
...
IAX-SS:             YES
IAX-SS-PICKUP:      NO
IAX-SS-PRES-CG:     YES
IAX-SS-CF-DND:      YES
...
SIP-SS:             YES
SIP-SS-PICKUP:      NO
SIP-SS-PRES-CG:     YES
SIP-SS-CF-DND:      YES
...
-------------------------------------------------------------------------------

Type the command s cticl clus:clus1 ss:yes to activate supplementary services for a cluster.

[16:06:32] ABILIS_CPX:d cticl

- Not Saved (SAVE CONF) -------------------------------------------------------

Configured Clusters:1

--------------+----------------------+------------------------+------------+---
CLUS:    [Int]|[DESCR:]
              |NUM:                  |CG-IN-REWRITE:          |CLIP-RULE:  |SS:
              |NUMx:
--------------+----------------------+------------------------+------------+---
clus1    [  1] *                      -                        PRIVATE      YES

46.11.1.1. Pickup

Configuring pickup for POTS/BRI ports.

Pickup can be configured managing the SS-PICKUP parameter.

SS-PICKUP: pickup permission [NO:pickup disabled, GROUP:pickup enabled only for call of the belonging group, ANY:pickup enabled].

	Warning
	Setting `PICKUP` parameter to YES for the group is required! Refer to Section 46.3, “CTI Ports Group” to have more informations.

[12:42:02] ABILIS_CPX:s ctipe:101 ss-pickup:any

COMMAND EXECUTED

[12:42:19] ABILIS_CPX:d ctipe:101              

CTIP:101 - Not Saved (SAVE CONF), Not Refreshed (INIT) ------------------------
Act     DESCR:phone_1
Run     card:POTS-1<1>    
        OPSTATE:UP        LOG:NO                               TYPE:USER
        signalling:POTS                 HOLD:YES     CT:ICT    SS:YES
        mode:Pots                                    NUM:18
        LOOP:NO         TEST:NO         
        CLIP:SYS        CLIP-STD:SYS      CLIP-TAS:SYS    MIN-FLASH:SYS   
        SENSING:SYS     ABF:SYS  HPF:SYS  DEBOUNCE:SYS    MAX-FLASH:SYS   
        COUNTRY:SYS                  IN-GAIN-ADJ:SYS      OUT-GAIN-ADJ:SYS
        AT:SYS          AT-CODE:SYS  AT-DURATION:SYS      BC:SYS
        DT:SYS          DT-CODE:SYS  DT-DURATION:SYS      OUT-DIAL-TONE:SYS
        SS-PICKUP:ANY   SS-PRES-CG:YES                    NP-CT:SYS   
        SS-CF-DND:YES

Remeber to save the configurations (save conf) and initialize the CTISYS resource (init res:ctisys).

Configuring pickup for SIP/IAX users.

SIP users are enabled only to pickup every call setting SIP-SS-PICKUP to ANY (SIP-SS-PICKUP:GROUP is not permitted). Remeber to enable supplemetary services.

[12:34:49] ABILIS_CPX:s user:test sip-ss-pickup:any

COMMAND EXECUTED 

[12:34:57] ABILIS_CPX:d user:test

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:        | Value:
------------------+------------------------------------------------------------
USER:               test
ALIAS:              test
...
SIP-SS:             YES
SIP-SS-PICKUP:      ANY
...
-------------------------------------------------------------------------------

IAX users are enabled only to pickup every call setting IAX-SS-PICKUP to ANY (IAX-SS-PICKUP:GROUP is not permitted). Remeber to enable supplemetary services.

[12:37:21] ABILIS_CPX:s user:iax_user iax-ss-pickup:any

COMMAND EXECUTED 

[12:39:30] ABILIS_CPX:d user:iax_user

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:        | Value:
------------------+------------------------------------------------------------
USER:               iax_user
ALIAS:              iax_user
...
IAX-SS:             NO
IAX-SS-PICKUP:      ANY
...
-------------------------------------------------------------------------------

Now configure CTI preferences or CTI advanced preferences for the user. This last configuration can be done using the web interface.

46.11.1.2. Activating of call forward and DND

Activating DND for POTS/BRI ports.

CF and DND are enabled by default and managed through the SS-CF-DND parameter.

SS-CF-DND: Call forwarding and Do-Not-Disturb [NO, YES]. The dafault value is YES.

The command below disables CF and DND.

[12:49:04] ABILIS_CPX:s ctip:101 ss-cf-dnd:no

COMMAND EXECUTED

[12:50:15] ABILIS_CPX:d ctipe:101            

CTIP:101 - Not Saved (SAVE CONF), Not Refreshed (INIT) ------------------------
Act     DESCR:phone_1
Run     card:POTS-1<1>    
        OPSTATE:UP        LOG:NO                               TYPE:USER
        signalling:POTS                 HOLD:YES     CT:ICT    SS:YES
        mode:Pots                                    NUM:18
        LOOP:NO         TEST:NO         
        CLIP:SYS        CLIP-STD:SYS      CLIP-TAS:SYS    MIN-FLASH:SYS   
        SENSING:SYS     ABF:SYS  HPF:SYS  DEBOUNCE:SYS    MAX-FLASH:SYS   
        COUNTRY:SYS                  IN-GAIN-ADJ:SYS      OUT-GAIN-ADJ:SYS
        AT:SYS          AT-CODE:SYS  AT-DURATION:SYS      BC:SYS
        DT:SYS          DT-CODE:SYS  DT-DURATION:SYS      OUT-DIAL-TONE:SYS
        SS-PICKUP:ANY   SS-PRES-CG:YES                    NP-CT:SYS   
        SS-CF-DND:NO

The above example deactivate the CF and DND for cti port #101.

Remeber to save the configurations (save conf) and initialize the CTISYS resource (init res:ctisys).

Activating call forward and DND for SIP/IAX users.

Call forward and DND for SIP users can be configured using the following parameter:

SIP-SS-CF-DND: Call forwarding and Do-Not-Disturb [NO, YES]. The dafault value is YES.

The command below disables CF and DND.

[14:43:29] ABILIS_CPX:s user:test sip-ss-cf-dnd:no

COMMAND EXECUTED 

[14:44:32] ABILIS_CPX:d user:test

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:        | Value:
------------------+------------------------------------------------------------
USER:               test
ALIAS:              test
...
SIP-SS:             YES
SIP-SS-PICKUP:      ANY
SIP-SS-PRES-CG:     YES
SIP-SS-CF-DND:      NO

Remember to save the configuration.

Call forward and DND for IAX users can be configured using the following parameter:

IAX-SS-CF-DND: Call forwarding and Do-Not-Disturb [NO, YES]. The dafault value is YES.

The command below disables CF and DND.

[14:47:44] ABILIS_CPX:s user:iax_user iax-ss-cf-dnd:no

COMMAND EXECUTED 

[14:48:10] ABILIS_CPX:d user:iax_user                 

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:        | Value:
------------------+------------------------------------------------------------
USER:               iax_user
ALIAS:              iax_user
...
IAX-SS:             NO
IAX-SS-PICKUP:      ANY
IAX-SS-PRES-CG:     YES
IAX-SS-CF-DND:      NO

Remember to save the configuration.

46.11.1.2.1. Configuring DND

This feature can be configured using CTI preferences or CTI advanced preferences via web interface or via CP.

Configuring DND for a CTI port.

Configuring DND using CP and CTI preferences.

Set the value of CTIP-ACTION parameter to DND in CTI preferences. Use the below command:

[14:21:51] ABILIS_CPX:s pref user:test ctip-action:dnd

COMMAND EXECUTED 

[14:33:27] ABILIS_CPX:d pref user:test                

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 14:33:27 CET                       <Read Only>
PWD:                  ***
--------------------
CTIP-CLIP:            SYS
CTIP-ACTION:          DND
CTIP-CF-RULE:         ALWAYS
CTIP-CF-TOUT:         15
CTIP-CF-DLY:          10
CTIP-CF-CDO:          ux#
CTIP-CF-CGO:          *

...

Remember to save the configuration.

Configuring DND using CP and CTI advanced preferences.

Verify that CTIP-ACTION si set to ADVANCED to use CTI advanced preferences.

Add a rule to cti advanced preferences for the specified user:

[14:59:38] ABILIS_CPX:a cf user:test pr:2 enabled:yes in-use:yes action:dnd

COMMAND EXECUTED 

[15:02:13] ABILIS_CPX:d cf user:test                                       

- Not Saved (SAVE CONF) -------------------------------------------------------
USER:test                                (Last change: 24/04/2015 15:02:13 CET)
 ------------------------------------------------------------------------------
 PR   |ENABLED|IN-USE|IF  |TI                           |ACTION
 ADMIN|CGI                     |CDI                     |RULE
      |CGO                     |CDO                     |TOUT   |DLY
 ------------------------------------------------------------------------------
 1     YES     YES    ANY  ALL,00:00-23:59               CF
 NO    4*                       *                        FORK
       *                        11                       15      0
 ------------------------------------------------------------------------------
 2     YES     YES    ANY  ALL,00:00-23:59               DND
 NO    *                        *                        ALWAYS
 ------------------------------------------------------------------------------

Remember to save the configuration.

Rules are ordered using the PR parameter which can be used as reference to modify values:

s cf user:<username> parameter:<value>

Remember to save the configuration.

Configuring DND for SIP/IAX users.

Configuring DND using CP and CTI preferences.

Configuration for SIP users.

Configure the following parameter:

SIP-ACTION: action [CF:call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.

[15:11:17] ABILIS_CPX:s pref user:test sip-action:dnd

COMMAND EXECUTED 

[15:20:30] ABILIS_CPX:d pref user:test               

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 15:20:30 CET                       <Read Only>
PWD:                  ***
...
--------------------
SIP-CLIP:             SYS
SIP-ACTION:           DND
SIP-CF-RULE:          ALWAYS
SIP-CF-TOUT:          15
SIP-CF-DLY:           0
SIP-CF-CDO:           12
SIP-CF-CGO:           *
...

Remember to save the configuration.

Configuration for IAX users.

Configure the following parameter:

IAX-ACTION: action [CF:call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.

[15:20:35] ABILIS_CPX:s pref user:test iax-action:dnd

COMMAND EXECUTED 

[15:21:39] ABILIS_CPX:d pref user:test               

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 15:21:39 CET                       <Read Only>
PWD:                  ***
...
--------------------
IAX-CLIP:             SYS
IAX-ACTION:           DND
IAX-CF-RULE:          ALWAYS
IAX-CF-TOUT:          15
IAX-CF-DLY:           10
IAX-CF-CDO:           ux#
IAX-CF-CGO:           *
...

Remember to save the configuration.

Configuring DND using CP and CTI advanced preferences.

Configuration for SIP users.

Verify that SIP-ACTION si set to ADVANCED to use CTI advanced preferences.

[15:24:23] ABILIS_CPX:d pref user:test

Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
PWD:                  ***
...
--------------------
SIP-CLIP:             SYS
SIP-ACTION:           ADVANCED
SIP-CF-RULE:          ALWAYS
SIP-CF-TOUT:          15
SIP-CF-DLY:           0
SIP-CF-CDO:           12
SIP-CF-CGO:           *
...

Add a rule to cti advanced preferences for the specified user:

[15:34:48] ABILIS_CPX:a cf user:test pr:2 enabled:yes in-use:yes if:sip action:dnd

COMMAND EXECUTED 

[15:35:32] ABILIS_CPX:d cf user:test

- Not Saved (SAVE CONF) -------------------------------------------------------
USER:test                                (Last change: 24/04/2015 15:35:32 CET)
 ------------------------------------------------------------------------------
 PR   |ENABLED|IN-USE|IF  |TI                           |ACTION
 ADMIN|CGI                     |CDI                     |RULE
      |CGO                     |CDO                     |TOUT   |DLY
 ------------------------------------------------------------------------------
 1     YES     YES    ANY  ALL,00:00-23:59               CF
 NO    4*                       *                        FORK
       *                        11                       15      0
 ------------------------------------------------------------------------------
 2     YES     YES    SIP  ALL,00:00-23:59               DND
 NO    *                        *                        ALWAYS
 ------------------------------------------------------------------------------

The above rule enables DND only for SIP interface (IF:SIP).

Rules are ordered using the PR parameter which can be used as reference to modify values:

s cf user:<username> parameter:<value>

Remember to save the configuration.

Configuration for IAX users.

Verify that IAX-ACTION si set to ADVANCED to use CTI advanced preferences.

[15:24:23] ABILIS_CPX:d pref user:test

Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
PWD:                  ***
...
--------------------
IAX-CLIP:             SYS
IAX-ACTION:           ADVANCED
IAX-CF-RULE:          ALWAYS
IAX-CF-TOUT:          15
IAX-CF-DLY:           10
IAX-CF-CDO:           ux#
IAX-CF-CGO:           *
...

Add a rule to cti advanced preferences for the specified user:

[15:38:03] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:iax action:dnd

COMMAND EXECUTED 

[15:38:48] ABILIS_CPX:d cf user:test                                              

- Not Saved (SAVE CONF) -------------------------------------------------------
USER:test                                (Last change: 24/04/2015 15:38:48 CET)
 ------------------------------------------------------------------------------
 PR   |ENABLED|IN-USE|IF  |TI                           |ACTION
 ADMIN|CGI                     |CDI                     |RULE
      |CGO                     |CDO                     |TOUT   |DLY
 ------------------------------------------------------------------------------
 1     YES     YES    IAX  ALL,00:00-23:59               DND
 NO    *                        *                        ALWAYS
 ------------------------------------------------------------------------------

The above rule enables DND only for IAX interface (IF:IAX).

Rules are ordered using the PR parameter which can be used as reference to modify values:

s cf user:<username> parameter:<value>

Remember to save the configuration.

46.11.1.2.2. Configuring CF

Configuring CF for CTIP ports.
- Configuring CF using CP and CTI preferences.
  Configure the following parameters for the user who is associated to this ctip port.
  CTIP-ACTION
  CTIP interface: action [CF: call forward enabled, DND:dnd enabled, ADVANCED:use cti advanced preferences];
  CTIP-CF-RULE
  rule for call forwarding [ALWAYS, BUSY, NOANS, OTHERS, FORK]. Values [BUSY, NOANS, OTHERS, FORK] can be joined using ',' character.
  CTIP-CF-TOUT
  Time-out for the 'NOANS' rule [5..180 sec.]
  CTIP-CF-CDO
  output called number for call forwarding. From 1 up to 20 digits in the range ['0'..'9'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.
  CTIP-CF-CGO
  output calling number for call forwarding [*, USER].
  Example:
```
[16:36:42] ABILIS_CPX:s pref user:test ctip-action:cf ctip-cf-rule:always ctip-cf-cdo:12

COMMAND EXECUTED 

[16:38:54] ABILIS_CPX:d pref user:test                                                  

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 16:38:54 CET                       <Read Only>
PWD:                  ***
--------------------
CTIP-CLIP:            SYS
CTIP-ACTION:          CF
CTIP-CF-RULE:         ALWAYS
CTIP-CF-TOUT:         15
CTIP-CF-DLY:          10
CTIP-CF-CDO:          12
CTIP-CF-CGO:          *
...
```
- Configuring CF using CP and CTI advanced preferences.
  Verify that CTIP-ACTION si set to ADVANCED to use CTI advanced preferences.
  Add a rule to cti advanced preferences for the specified user:
```
[16:43:41] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:ctip action:cf rule:always cdo:12

COMMAND EXECUTED 

[16:46:07] ABILIS_CPX:d cf user:test                                                                 

- Not Saved (SAVE CONF) -------------------------------------------------------
USER:test                                (Last change: 24/04/2015 16:46:07 CET)
 ------------------------------------------------------------------------------
 PR   |ENABLED|IN-USE|IF  |TI                           |ACTION
 ADMIN|CGI                     |CDI                     |RULE
      |CGO                     |CDO                     |TOUT   |DLY
 ------------------------------------------------------------------------------
 1     YES     YES    CTIP ALL,00:00-23:59               CF
 NO    *                        *                        ALWAYS
       *                        12                       15      10
 ------------------------------------------------------------------------------
```
  Remember to save the configuration.
  The most important parameter are:
  ADMIN
  Entry reserved to the Administrator [NO, YES].
  ENABLED
  Enable/disable this entry [NO, YES].
  IN-USE
  Activate/deactivate the rule [NO, YES].
  IF
  Interface type [ANY, CTIP, CLUS, SIP, IAX].
  ACTION
  Action [NONE, CF, DND,VM]
  RULE
  Rule for call forwarding [ALWAYS, BUSY, NOANS, OTHERS, FORK]. Values [BUSY, NOANS, OTHERS, FORK] can be joined using ',' character.
  CDO
  Outgoing Called Number. Max 20 characters in the range [0..9, *, #, 'macro'] optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

Configuring CF for SIP/IAX users.

Configuring CF using CP and CTI preferences.

Configuration for SIP users.

Configure at least the following parameters:

SIP-ACTION: action [CF:call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.
SIP-CF-CDO: output called number for call forwarding. From 1 up to 20 digits in the range ['0'..'9'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

[17:25:25] ABILIS_CPX:s pref user:test sip-action:cf sip-cf-cdo:12

COMMAND EXECUTED 

[17:31:15] ABILIS_CPX:d pref user:test                            

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 17:31:15 CET                       <Read Only>
PWD:                  ***
...
--------------------
SIP-CLIP:             SYS
SIP-ACTION:           CF
SIP-CF-RULE:          ALWAYS
SIP-CF-TOUT:          15
SIP-CF-DLY:           0
SIP-CF-CDO:           12
SIP-CF-CGO:           *
...

Remember to save the configuration.

Advanced configurations can be done using remaining parameters.

Configuration for IAX users.

Configure at least the following parameters:

IAX-ACTION: action [CF:call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.
IAX-CF-CDO: output called number for call forwarding. From 1 up to 20 digits in the range ['0'..'9'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

[17:32:17] ABILIS_CPX:s pref user:test iax-action:cf iax-cf-cdo:12

COMMAND EXECUTED 

[17:36:22] ABILIS_CPX:d pref user:test                            

- Not Saved (SAVE CONF) -------------------------------------------------------
Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 17:36:22 CET                       <Read Only>
PWD:                  ***
...
--------------------
IAX-CLIP:             SYS
IAX-ACTION:           CF
IAX-CF-RULE:          ALWAYS
IAX-CF-TOUT:          15
IAX-CF-DLY:           10
IAX-CF-CDO:           12
IAX-CF-CGO:           *
...

Remember to save the configuration.

Advanced configurations can be done using remaining parameters.

Configuring CF using CP and CTI advanced preferences.

Configuration for SIP users.

Verify that SIP-ACTION si set to ADVANCED to use CTI advanced preferences.

[15:24:23] ABILIS_CPX:d pref user:test

Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
PWD:                  ***
...
--------------------
SIP-CLIP:             SYS
SIP-ACTION:           ADVANCED
SIP-CF-RULE:          ALWAYS
SIP-CF-TOUT:          15
SIP-CF-DLY:           0
SIP-CF-CDO:           12
SIP-CF-CGO:           *
...

Add a rule to cti advanced preferences for the specified user:

[17:43:37] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:sip cdo:12 action:cf rule:always

COMMAND EXECUTED 

[17:44:23] ABILIS_CPX:d cf user:test                                                                

- Not Saved (SAVE CONF) -------------------------------------------------------
USER:test                                (Last change: 24/04/2015 17:44:23 CET)
 ------------------------------------------------------------------------------
 PR   |ENABLED|IN-USE|IF  |TI                           |ACTION
 ADMIN|CGI                     |CDI                     |RULE
      |CGO                     |CDO                     |TOUT   |DLY
 ------------------------------------------------------------------------------
 1     YES     YES    SIP  ALL,00:00-23:59               CF
 NO    *                        *                        ALWAYS
       *                        12                       15      10
 ------------------------------------------------------------------------------

Rules are ordered using the PR parameter which can be used as reference to modify values:

s cf user:<username> parameter:<value>

Remember to save the configuration.

Configuration for IAX users.

Verify that IAX-ACTION si set to ADVANCED to use CTI advanced preferences.

[15:24:23] ABILIS_CPX:d pref user:test

Parameter:          | Value:
--------------------+----------------------------------------------------------
USER:                 test
ID:                   4                                             <Read Only>
LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
PWD:                  ***
...
--------------------
IAX-CLIP:             SYS
IAX-ACTION:           ADVANCED
IAX-CF-RULE:          ALWAYS
IAX-CF-TOUT:          15
IAX-CF-DLY:           10
IAX-CF-CDO:           ux#
IAX-CF-CGO:           *
...

Add a rule to cti advanced preferences for the specified user:

[17:46:59] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:iax cdo:12 action:cf rule:always

COMMAND EXECUTED 

[17:47:07] ABILIS_CPX:d cf user:test                                                                

- Not Saved (SAVE CONF) -------------------------------------------------------
USER:test                                (Last change: 24/04/2015 17:47:07 CET)
 ------------------------------------------------------------------------------
 PR   |ENABLED|IN-USE|IF  |TI                           |ACTION
 ADMIN|CGI                     |CDI                     |RULE
      |CGO                     |CDO                     |TOUT   |DLY
 ------------------------------------------------------------------------------
 1     YES     YES    IAX  ALL,00:00-23:59               CF
 NO    *                        *                        ALWAYS
       *                        12                       15      10
 ------------------------------------------------------------------------------

Rules are ordered using the PR parameter which can be used as reference to modify values:

s cf user:<username> parameter:<value>

Remember to save the configuration.


46.10. Examples of CTI configuration		46.12. FAX Relay with Abilis