86.1. CPX accounting software

86.1. CPX accounting software
	Chapter 86. CPX accounting software

The CPX accounting software is a Windows 2000/XP/Vista/7 application suite, which provides the possibility to monitor every call handled by one or more Abilis CPXs.

It consists of an agent running in Abilis CPX plus collector and extractor applications running on a Windows platform.

Software download: go to Abilis technical website - Accounting download, select the software Release and download the Acnt-X-Y-Z.exe file (X.Y.Z stands for the release number).

Extract the Collect (Collect.exe) and Extractor (Extract.exe) programs by double-clicking the Acnt-X-Y-Z.exe file.

	Tip
	It's recommended to create a shortcut of `Collect.exe` and `Extract.exe` files into the Startup directory: in this way the connection with Abilis is automatically activated at the Windows startup.

86.1.1. Collector

It collects information about phone/data calls made on Abilis and realizes a TCP connection between the PC and the monitored Abilis on port 2060.

	Note
	To make the connection running, it's needed to activate the ACNT resource in Abilis.

86.1.1.1. Configuring a connection to Abilis

To start the program double-click the Collect.exe file.
Go to Connections menu and select Add CPX to list.
In the Change connection parameters window, configure the following fields:
- CPX Name: name of the Abilis CPX (it's just a label).
- Remote host or IP address: IP address of the Abilis CPX to monitor.
- Remote TCP port: 2060 is the default value; the ACNT resource on Abilis uses that TCP port.
- Connect automatically at startup: if it's selected, the connection to Abilis CPX is generated automatically at the program start-up; if it isn't selected, the connection must be manually done by choosing Connect to CPX form Connections menu.
Click the OK button to confirm.
This is the result:
The Connected State indicates that the connection with the Abilis is active and the program is ready to collect information.
Go to Options menu and select Application settings.
In Autosaving tab, select Use autosave, the save frequency (by default is set up to Daily) and the time to save (by default is set up to 23.59); at this date, the calls will be saved in a yyyy-mm-dd---hh-mm.dat file placed in the same directory of Collect.exe.
Click the OK button to confirm.

86.1.1.2. Showing call events

Right-click the connection icon in the list and select Show call events. This function shows the basic information of the calls passed through the Abilis from the begin of the connection of the Collector to the Abilis (calling number, called number, duration, date/time of disconnection, etc..).

The last calls are on the bottom of the window.
Unsuccessful calls are gray highlighted.

Clicking over on an entry shows all call information.

	Note
	The following icon in the desktop bar shows that the collector is running.

86.1.2. Extractor

The Extractor is a program dedicated to export in TXT format information saved by the Collector program. The TXT file created can be imported with a data sheet (i.e. Excel).

86.1.2.1. Configuring Autoextract function

To start the program double-click the Extract.exe file.
Go to Settings menu, and select Settings.
In Default mask tab, select the AllFields.msk file.
Click the OK button to confirm.
In Autoextract tab, configure the following fields:
- Use autoextract: if it's selected, the DAT files will be automatically converted in TXT format (it will be also created a backup file .BCK). The program with a configurable frequency (by default is set up to 10 minutes) will check if new DAT files have been created.
- Path to monitor: directory where the program searches the DAT files.
- Mask to use: mask used to convert the DAT files.
Click the OK button to confirm.

86.1.2.2. Manually extracting DAT files

Click the Open button and select the DAT (or BCK) file that you want to convert: summary information will be shown about the number of good and failed calls, the type of the call, etc.

If you click the Extract with default mask button, the file will be exported in TXT format, with the default mask, specified in the Settings menu.
If you click the Extract button, a new window allows to select the fields to insert in the mask or to load an existing mask. When the mask has been defined, click the Export button to create a TXT file.