| 32.1. ALARM resource | ||
|---|---|---|
 | Chapter 32. ALARM resource |  |
| 32.1. ALARM resource | ||
|---|---|---|
| | Chapter 32. ALARM resource | |
This resource manages alarms inside Abilis CPX. It permits to send SNMP traps notifications, Digital or Analog Input/Output line variation through emails or SMS to the configured recipients. Configuring the SMTP and SNMP resources is needed to send emails.
![[Important]](../images/important.png) | Important |
|---|---|
The SMTP resource requires a separate licence in CPX. |
For sending SMS is needed to have a UMTSBOX or CELLKEY device and to configure also the CTISMS resource.
| Important |
|---|---|
The CTISMS resource requires a separate licence in CPX. |
It permits also to make an automatic call with the announcement of the current notification. The call is made from the CTIDISA resource. Configuring the CTIDISA call-back is needed to receive the voice notification to the phone. The played message in this call is the WELCOME and/or the INITDIAL, please see Section 50.8, “Message files”.
| Important |
|---|---|
The CTIDISA resource requires a separate licence in CPX. |
![[Tip]](../images/tip.png) | Tip |
|---|---|
Interesting chapters: Chapter 30, SMTP - Simple Mail Transfer Protocol; Section 50.6, “Example of Call Back configuration”; Chapter 52, CTISMS - CTI SMS resource; |
Add the resource to the Abilis system with the following command.
[17:32:07] ABILIS_CPX:a res:alarm
COMMAND EXECUTEDThe ALARM resource may already exist in the system, but may not yet be active: set it active with the following command.
[17:34:00] ABILIS_CPX:s act res:alarm
COMMAND EXECUTED![[Caution]](../images/caution.png) | Caution |
|---|---|
You must save the configuration and restart the Abilis to make the resource running (use the command warm start to reboot the Abilis) after adding or setting the ALARM active. |
[17:35:45] ABILIS_CPX:s p alarm act:yesCOMMAND EXECUTED [17:35:51] ABILIS_CPX:d p alarmRES:Alarm - Not Saved (SAVE CONF), Not Refreshed (INIT) ----------------------- Run DESCR:Alarms_manager LOG:NO ACT:YES fifo-size:100 MAIL-FROM:AUTO (alarm@abilis_cpx) MAIL-RCPT:# MAIL-BODY:STANDARD SMS-SENDER:CP-PI SMS-CDO:#
| Caution |
|---|---|
Execute the initialization command init alarm to activate the changes made on the upper case parameters; use save conf and warm start commands to set active the changes made on the lowercase parameters. |
Use the command below to display the parameters of the resource; the d p alarm ? command shows the meaning of parameters.
[17:42:10] ABILIS_CPX:d p alarm
RES:Alarm ---------------------------------------------------------------------
Run DESCR:Alarms_manager
LOG:NO ACT:YES fifo-size:100
MAIL-FROM:AUTO (alarm@abilis_cpx)
MAIL-RCPT:#
MAIL-BODY:STANDARD
SMS-SENDER:CP-PI SMS-CDO:#Meaning of the parameters:
LOGState changes log and alarm generation [NO, D, S, A, L, T, ALL] [+E] (D: Debug Log; S: System Log; A: Alarm view; L: Local audible alarm; T: SNMP traps; +E: Extended Log of state changes).
ACTOperation activation [NO, YES].
fifo-sizeNotifications fifo size [10..500].
MAIL-FROMSender of e-mail. "SYS" or "AUTO" or a valid e-mail address.
SYS: the mail sender configured in
CTISYS 'MAIL-SENDER' is used;
AUTO: a fixed value is used (e.g.
alarm@<cp-prompt>);
e-mail address: from 0 up to 128
ASCII printable characters.
MAIL-RCPTDefault e-mail recipient(s). "#" or up to 128 ASCII printable characters. Spaces are not allowed. Case is preserved.
MAIL-BODYDefault e-mail body type [STANDARD, SMS-LIKE].
SMS-SENDERText to be used as sender in SMS messages [CP-PI, SYSNAME, R-ID], where:
CP-PI: is the current value of
Control Port 'PI' parameter;
SYSNAME: is the current value of
General 'SYSNAME' parameter;
R-ID: is the current value of IP
Router 'R-ID' parameter.
SMS-CDODefault Outgoing called number for SMS. "#" or up to 20 digits optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.
| Tip |
|---|---|
Interesting chapter: Section 72.25, “Sending Alarm through SMS”. |
The following command allows the administrator to change the configuration of the resource:
s p alarm parameter:value...
| Caution |
|---|---|
Execute the initialization command init alarm to activate the changes made on the upper case parameters; use save conf and warm start commands to set active the changes made on the lowercase parameters. |
The alarm table contains the rules to monitor Abilis resources. The table can store up to 20 rules ordered by the ID parameter.
This command shows the alarm table. If ID is omitted, the command shows all routings.
[16:45:15] ABILIS_CPX:d alarm
-------------------------------------------------------------------------------
ID: |[DESCR:]
|ENABLED:|RES: |IO: |MONITOR: |ACTION:
|MAIL-RCPT:
|MAIL-RCPT-LIST:
|MAIL-BODY:
|SMS-CDO:
|DISA-USER: |DISA-PIN: |DISA-SERVICE:
|DISA-CDO: |DISA-CGO:
-------------------------------------------------------------------------------
0 YES Ip-3 TRAP MAIL
- MAIL -------------------------------------------------------------------
alarms@mydomain.com
#
SYS
-------------------------------------------------------------------------------
Meaning of parameters:
IDIdentifier of Alarms management rule [0..19].
ENABLEDEnable/disable this entry usage [NO, YES]. Default is NO.
RESResource for which the alarm/event is monitored.
# or * or
type-nnn or type-* or
CtiP-nnn or CtiP-* or the
name of a CPX resources list between single . Default is
#. (e.g. * or
Ip-* or CtiP-541 or
Eth-1 or MFIO or
'mylist')
IOInput/output line for which the alarm/event is monitored:
#: None Input/Output line;
D-IN-n, where
'n' can be:
for GPIO Digital IN line [1..64, *];
for MFIO Digital IN line, [1..7, *].
D-OUT-n, where
'n' can be:
for GPIO Digital IN line [1..64, *];
for MFIO Digital IN line, [1..7, *].
A-IN-n, where
'n' can be [1..16, *], for GPIO Analog IN
line;
| Caution |
|---|---|
Only for Gpio/MfIo resources. |
| Tip |
|---|---|
Interesting chapter: Chapter 13, IOBOX. |
MONITORAlarm/event to be monitored [NONE: None
event type, TRAP: Snmp TRAP sent,
ALARM-ON: Alarm switched ON,
ALARM-OFF: Alarm switched OFF,
ALARM-*: Alarm switched ON/OFF,
ON: Digital Input/Output Line state ON,
OFF: Digital Input/Output Line state OFF,
LOW: Analog Input/Output Line state LOW,
NORMAL: Analog Input/Output Line state
NORMAL, HIGH: Analog Input/Output Line state
HIGH, *: Input/Output Line state
ON/OFF/LOW/NORMAL/HIGH]. 'ON', 'OFF', '*' are allowed only for
Digital lines; 'LOW', 'NORMAL', 'HIGH', '*' are allowed only for
Analog lines.
| Caution |
|---|---|
|
ACTIONAction to be executed when the monitored alarm/event
occurs [NONE: No action has to be executed.
The rule will be ignored; MAIL: E-mail must
be sent; DISA-CB: CTIDisa call-back must be
sent; SMS: SMS must be sent.]. Values can be
joined using "," operator. 'DISA-CB' is allowed only for MONITOR
equal to ALARM-ON or equal to ALARM-OFF.
| Caution |
|---|---|
|
MAIL-RCPTE-mail recipient(s). "SYS" or "#" or up to 128 ASCII
printable characters. Spaces are not allowed. Case is preserved.
Only for ACTION:MAIL.
Default is <empty>.
MAIL_RCPT-LISTTXT list of e-mail
recipients [#, ListName]. Only for
ACTION:MAIL. Default is
<empty>.
MAIL-BODYE-mail body type [SYS, STANDARD, SMS-LIKE]. Only for
ACTION:MAIL.
SMS-CDOOutgoing called number for SMS. "SYS" or "#" or up to 20
digits optionally preceded by TON [u, i, n, o, s, h, c] and/or
NP [x, e, d, t, l, p] attributes or the name of an IN list between single quotes
(e.g. 'mylist'). Only for
ACTION:SMS.
| Tip |
|---|---|
Interesting chapter: Section 72.25, “Sending Alarm through SMS”. |
DISA-USERName of an existing CtiDisa user for DISA CallBack. "#" or
up to 16 Alphanumeric extended characters. Case is preserved.
Only for
ACTION:DISA-CB.
DISA-PINUser Personal Identification Number for DISA CallBack. "#"
or up to 12 digits ['0'..'9']. Only for
ACTION:DISA-CB.
DISA-SERVICEName of an existing CtiDisa service for DISA CallBack. "#"
or up to 16 Alphanumeric extended characters. Case is preserved.
Only for
ACTION:DISA-CB.
DISA-CDOOutgoing called number for DISA CallBack. "#" or up to 20
digits optionally preceded by TON [u, i, n, o, s, h, c] and/or
NP [x, e, d, t, l, p] attributes. See HELP ISDN ATTRIBUTES for
details on attributes. Only for
ACTION:DISA-CB.
DISA-CGOOutgoing calling number for DISA CallBack. "#" or up to 20
digits optionally preceded by TON [u, i, n, o, s, h, c] and/or
NP [x, e, d, t, l, p] and/or PI [a, r, m, q] and/or SI [y, v, w,
z] attributes. See HELP ISDN ATTRIBUTES for details on
attributes. Only for
ACTION:DISA-CB.
This command adds a new alarm to the table with
ID:xx, setting the indicated
parameters to the specified values. Unspecified parameters are set to
default values. The table can store up to 20 rules, so the
ID parameter must be in the range [0...19].
[18:06:34] ABILIS_CPX:a alarm id:0 enabled:yes monitor:trap res:* action:mail mail-rcpt:alarms@mydomain.comCOMMAND EXECUTED [18:09:03] ABILIS_CPX:d alarm id:0- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- ------------------------------------------------------------------------------- ID: |[DESCR:] |ENABLED:|RES: |IO: |MONITOR: |ACTION: |MAIL-RCPT: |MAIL-RCPT-LIST: |MAIL-BODY: |SMS-CDO: |DISA-USER: |DISA-PIN: |DISA-SERVICE: |DISA-CDO: |DISA-CGO: ------------------------------------------------------------------------------- 0 YES * # TRAP MAIL - MAIL ------------------------------------------------------------------- alarms@mydomain.com # SYS -------------------------------------------------------------------------------
![[Warning]](../images/warning.png) | Warning |
|---|---|
To activate the changes made on the ALARM table, execute the initialization command init alarm. Remember to save the configuration (save conf). |
| Tip |
|---|---|
Interesting chapters: Section 72.24, “Sending Alarm through a call”; Section 72.25, “Sending Alarm through SMS”; Section 13.1.4, “Activation of the alarms for the MFIO/GPIO”. |
This command adds a new alarm to the alarm table only for resource TRFA.
[18:06:34] ABILIS_CPX:a alarm id:1 enabled:yes monitor:trap res:trfa action:mail mail-rcpt:alarms@mydomain.comCOMMAND EXECUTED [18:09:03] ABILIS_CPX:d alarm id:1- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- ------------------------------------------------------------------------------- ID: |[DESCR:] |ENABLED:|RES: |IO: |MONITOR: |ACTION: |MAIL-RCPT: |MAIL-RCPT-LIST: |MAIL-BODY: |SMS-CDO: |DISA-USER: |DISA-PIN: |DISA-SERVICE: |DISA-CDO: |DISA-CGO: ------------------------------------------------------------------------------- 1 YES TRFA # TRAP MAIL - MAIL ------------------------------------------------------------------- alarms@mydomain.com # SYS -------------------------------------------------------------------------------
| Warning |
|---|---|
To activate the changes made on the ALARM table, execute the initialization command init alarm. Remember to save the configuration (save conf). |
| Tip |
|---|---|
To configure a TRFA Trap, refer to: Section 43.2, “TRFA Traps” |
It clears the alarm with the specified ID.
[18:33:33] ABILIS_CPX:d alarm------------------------------------------------------------------------------- ID: |[DESCR:] |ENABLED:|RES: |IO: |MONITOR: |ACTION: |MAIL-RCPT: |MAIL-RCPT-LIST: |MAIL-BODY: |SMS-CDO: |DISA-USER: |DISA-PIN: |DISA-SERVICE: |DISA-CDO: |DISA-CGO: ------------------------------------------------------------------------------- 0 YES * # TRAP MAIL - MAIL ------------------------------------------------------------------- alarms@mydomain.com # SYS ------------------------------------------------------------------------------- [18:33:36] ABILIS_CPX:c alarm id:0COMMAND EXECUTED [18:34:00] ABILIS_CPX:d alarm------------------------------------------------------------------------------- ID: |[DESCR:] |ENABLED:|RES: |IO: |MONITOR: |ACTION: |MAIL-RCPT: |MAIL-RCPT-LIST: |MAIL-BODY: |SMS-CDO: |DISA-USER: |DISA-PIN: |DISA-SERVICE: |DISA-CDO: |DISA-CGO: ------------------------------------------------------------------------------- *** ALARM TABLE IS EMPTY ***
| Warning |
|---|---|
To activate the changes made on the ALARM table, execute the initialization command init alarm. Remember to save the configuration (save conf). |
This command sets the parameters of the rule identified by “ID:xx” to their new values. The syntax of the command is: s alarm id:xxx [par:value].
[18:38:54] ABILIS_CPX:d alarm- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- ------------------------------------------------------------------------------- ID: |[DESCR:] |ENABLED:|RES: |IO: |MONITOR: |ACTION: |MAIL-RCPT: |MAIL-RCPT-LIST: |MAIL-BODY: |SMS-CDO: |DISA-USER: |DISA-PIN: |DISA-SERVICE: |DISA-CDO: |DISA-CGO: ------------------------------------------------------------------------------- 2 NO * # TRAP MAIL - MAIL ------------------------------------------------------------------- alarms@mydomain.com # SYS ------------------------------------------------------------------------------- [18:38:58] ABILIS_CPX:s alarm id:2 enabled:yesCOMMAND EXECUTED [18:41:42] ABILIS_CPX:d alarm- Not Saved (SAVE CONF), Not Refreshed (INIT) --------------------------------- ------------------------------------------------------------------------------- ID: |[DESCR:] |ENABLED:|RES: |IO: |MONITOR: |ACTION: |MAIL-RCPT: |MAIL-RCPT-LIST: |MAIL-BODY: |SMS-CDO: |DISA-USER: |DISA-PIN: |DISA-SERVICE: |DISA-CDO: |DISA-CGO: ------------------------------------------------------------------------------- 2 YES * # TRAP MAIL - MAIL ------------------------------------------------------------------- alarms@mydomain.com # SYS -------------------------------------------------------------------------------
| Warning |
|---|---|
To activate the changes made on the ALARM table, execute the initialization command init alarm. Remember to save the configuration (save conf). |
The following command is used to display the diagnostics of the ALARM resource:
it shows the state of the resource
(STATE), the number of current
rules(RULES-CUR),the number of active
rules(RULES-ACT), the number of notifications
inside the FIFO (FIFO-CUR), the maximum
number of notifications inside the FIFO
(FIFO-PEAK), the maximum number of
notifications which can be managed by the FIFO
(FIFO-MAX).
[12:13:10] ABILIS_CPX:d d alarm
RES:Alarm ---------------------------------------------------------------------
Alarms_manager
STATE:ACTIVE
RULES-CUR:5 RULES-ACT:2 RULES-MAX:20
FIFO-CUR:0 FIFO-PEAK:15 FIFO-MAX:100The following commands are used to display the statistics of the ALARM resource:
it shows the statistics of the ALARM resource like: the
number of received notifications (ALARM), the
number of notifications successfully inserted in the FIFO
(ALARM-SUCC), the number of notifications not
inserted in the FIFO because the it's full
(ALARM-OVR), the number of notifications not
inserted in the FIFO for any other
reason(ALARM-FAIL), the number of trap
notifications extracted from FIFO (TRAP), the
number of sent mails (MAIL), the number of
successfully sent mails (Succ.), the number
of mails (Fail) whose sending is failed, the
number of DISA CallBack (DISA-CB),the number
of sent SMS(SMS).
[12:14:52] ABILIS_CPX:d s alarm
RES:Alarm ---------------------------------------------------------------------
Alarms_manager
--- Cleared 2 days 22:44:54 ago, on 24/04/2015 at 13:54:25 -------------
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
ALARM | 28| 28|ALARM-OVR | 0| |
ALARM-SUCC | 28| 28|ALARM-FAIL | 0| 0|
------------------------------------------------------------------------
-----------+-----------+-----------+-----------|
Monitor | Succ. | Fail | Total |
-----------+-----------+-----------+-----------|
TRAP | 0| 0| 0|
ALARM-ON | 0| 0| 0|
ALARM-OFF | 0| 0| 0|
ON | 0| 0| 0|
OFF | 28| 0| 28|
LOW | 0| 0| 0|
NORMAL | 0| 0| 0|
HIGH | 0| 0| 0|
-----------+-----------+-----------+-----------|
Action | Succ. | Fail | Total |
-----------+-----------+-----------+-----------|
MAIL | 0| 0| 0|
DISA-CB | 0| 0| 0|
SMS | 0| 0| 0|
-----------+-----------+-----------+------------Type the following command to view the commands allowed:
[15:36:09] ABILIS_CPX:debug res:alarm
RES:Alarm ---------------------------------------------------------------------
Alarms_manager
BufferLength:64512 Date/Time:02/08/2016 15:44:23 TraceTime:5630259
USAGE:
LSN == 0 : This help message
LSN == 1 : Alarms manager statistics
LSN == 2 : Display alarms trace information.
LSN == 3 : Display only alarms/event for which a matching rule
has been found.
LSN == 3 CMD:ALL : Display full alarms trace content.
LSN == 3 CMD:CLR : Clear alarms trace
LSN == 101 : ALARM-ON simulation from Ctip-31
LSN == 102 : ALARM-OFF simulation from Ip-1
LSN == 103 : IO-ON simulation from GPIO-1 IO:D-IN-8
LSN == 104 : IO-OFF simulation from MFIO-1 IO:D-OUT-3
LSN == 105 : IO-LOW simulation from GPIO-1 IO:A-IN-2
LSN == 106 : IO-NORMAL simulation from GPIO-1 IO:A-OUT-1
LSN == 107 : IO-HIGH simulation from GPIO-1 IO:A-IN-16
LSN == 113 : TRFA Ip trap: Ip-1 Throughput OUT 5Min Threshold Reached
LSN == 114 : TRFA Ip trap: Ip-50 Ttaffic TOT Month Threshold Reached
LSN == 115 : TRFA Cti trap, user:admin 5Min. Busy (In) Threshold Reached
LSN == 116 : TRFA Cti trap, service:serv5 Now Waiting Threshold Reached
LSN == 117 : TRFA Cti trap, number:prova Now Waiting Threshold Reached
LSN == 118 : TRFA Cti trap, user:admin 5Min. Busy (In) Threshold Left
LSN == 119 : TRFA Cti trap, service:serv5 Now Waiting Threshold Left
LSN == 120 : TRFA Cti trap, number:prova Now Waiting Threshold Left
![[Note]](../images/note.png) | Note |
|---|---|
To use these commands you need to have administrator or super user rights. |
Type the following command to display only alarms/event for which a matching rule has been found:
[15:44:23] ABILIS_CPX:debug res:alarm lsn:3
RES:Alarm ---------------------------------------------------------------------
Alarms_manager
BufferLength:64512 Date/Time:02/08/2016 15:45:30 TraceTime:5696453
Legend of possible 'Result' values and meanings:
- No rule : no rule found matching received notification.
- Ok : rule found, executed action successful.
- Fail : rule found, executed action failure.
- Bad : rule found with incomplete/bad content. Action not executed.
-------------------+------------------+-------+----+----------------+--------------
Loc. Date and Time |Res/Ctip [IO] |Monitor|Rule|Action(s) |Result(s)
-------------------+------------------+-------+----+----------------+--------------
02/08/2016 14:10:32|MfIo D-OUT-2 |OFF | 2 |MAIL |Ok
02/08/2016 14:10:34|Ip-1 |ALM-ON | 3 |MAIL |OkType the following command to display full alarms trace content:
[15:48:19] ABILIS_CPX:debug res:alarm lsn:3 cmd:all
RES:Alarm ---------------------------------------------------------------------
Alarms_manager
BufferLength:64512 Date/Time:02/08/2016 15:48:27 TraceTime:5873316
Legend of possible 'Result' values and meanings:
- No rule : no rule found matching received notification.
- Ok : rule found, executed action successful.
- Fail : rule found, executed action failure.
- Bad : rule found with incomplete/bad content. Action not executed.
-------------------+------------------+-------+----+----------------+--------------
Loc. Date and Time |Res/Ctip [IO] |Monitor|Rule|Action(s) |Result(s)
-------------------+------------------+-------+----+----------------+--------------
02/08/2016 14:10:32|MfIo D-IN-1 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-IN-2 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-IN-3 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-IN-4 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-IN-5 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-IN-6 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-IN-7 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-OUT-1 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-OUT-2 |OFF | 2 |MAIL |Ok
02/08/2016 14:10:32|MfIo D-OUT-3 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-OUT-4 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-OUT-5 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-OUT-6 |OFF | -- | |No rule
02/08/2016 14:10:32|MfIo D-OUT-7 |OFF | -- | |No rule
02/08/2016 14:10:34|Ip-1 |ALM-ON | 3 |MAIL |Ok
02/08/2016 14:10:34|Ip-2 |TRAP | -- | |No rule
02/08/2016 14:10:34|Eth-2 |TRAP | -- | |No rule
02/08/2016 14:10:38|Ip-2 |TRAP | -- | |No rule| |  | |
| Chapter 32. ALARM resource |  | Chapter 33. UPNP - Universal Plug and Play |