Part IV. CTI System
Part IV. CTI System
Table of Contents
54. CTI System
54.1. CTI System Overview
54.2. CTI Ports
54.3. CTI Group
54.4. CTI Cluster
54.5. CTI Router Overview
54.6. CTI System Resource
54.7. Redirecting
54.8. LCS - Last Calling number Service
54.9. CPO - Call path optimization
54.10. Diagnostics and statistics
54.11. Examples of CTI configuration
54.12. Supplementary services
54.13. FAX Relay with Abilis
55. OPC - Operator Panel Control
55.1. OPC resource
55.2. OPC configuration
55.3. Web interface
55.4. OPC diagnostics and statistics
56. IAX - Inter-Asterisk eXchange
56.1. CTIIAX resource
56.2. CTIIAX tables
56.3. CTI Routings
56.4. Example of IAX configuration
56.5. Connecting Abilis and Asterisk
56.6. CTIIAX diagnostics and statistics
56.7. Appendix - IAX protocol
57. SIP - Session Initiation Protocol
57.1. CTISIP resource
57.2. CTISIP tables
57.3. CTI Routings
57.4. Connecting Abilis and a SIP phone
57.5. Connecting Abilis and a SIP server
57.6. Busy Lamp Field (BLF)
57.7. CTISIP diagnostics, statistics, logs and debug
57.8. Appendix - SIP protocol overview
58. DISA - Direct Inward System Access
58.1. CTIDISA overview
58.2. CTIDISA resource
58.3. CTIDISA tables
58.4. Example of Post Selection configuration
58.5. Example of Automatic Call Distribution configuration
58.6. Example of Call Back configuration
58.7. Example of Data Call Back configuration
58.8. Message files
58.9. CTIDISA diagnostics and statistics
58.10. DISA administration through web interface
59. CTIAS - CTI Advanced Services
59.1. CTIAS - CTI Advanced Services
59.2. CTIVM - CTI Voice Mail
59.3. CTIMIX - Conference
59.4. CTIVR - Voice Recorder
60. CTISMS - CTI SMS resource
60.1. CTISMS - CTI SMS resource
60.2. CTISMS Routing
60.3. CTISMS diagnostic and statistics
61. CTIVO - Virtual Office
61.1. CTIVO resource
61.2. CTIVO tables
61.3. CTIVO routings
61.4. CTIVO diagnostics and statistics
61.5. Easy configuration guide
62. ACNT - Accounting resource
62.1. ACNT resource
62.2. ACNT diagnostics and statistics
62.3. Appendix
