Phone — Address Book

Address Book — the contact list showing Name, Number, and Type columns with Delete and Import-export buttons at top right.
Address Book — the contact list showing Name, Number, and Type columns with Delete and Import-export buttons at top right.

This is your personal address book. Depending on your privileges, you may also see other users' address books here.

Navigate to Phone > Address Book. The page heading reads [Username]'s contacts, where [Username] is replaced with the name of the user whose address book you're viewing (your own, by default).

Buttons (Top Right)

ButtonAction
Add +Create a new contact.
Edit editSelect a contact first, then click to modify it.
Delete deleteTick checkboxes next to contacts, then click to remove them.
Import-export import-exportOpens the import/export dialog (see below).

Adding a Contact

Add Contact dialog — fields for Name, Number, and contact type selection.
Add Contact dialog — fields for Name, Number, and contact type selection.

Click Add. The form shows:

FieldRulesRequired?
TypeDropdown: personal (only you can see this contact) or public (visible to every user with Phone access on this Abilis).Yes
Name1 to 32 characters. The "*" character is not allowed.Yes — "Name is required" appears in red if left blank.
PrefixUp to 8 digits, optional. Prepended to Number when dialling — the Abilis dials the concatenation of Prefix + Number. Use it to store a country code, carrier prefix, or outside-line escape that you want kept separate from the local number for editing convenience.No
NumberDigits only, maximum 20 characters. "Number field must consist of digits only and can have maximum 20 characters" appears in red if invalid. The field does not accept + or other formatting characters; international numbers are stored as digits only (e.g. 390212345678 for +39 02 12345678). Combined Prefix + Number cannot exceed 20 digits.Optional, but a contact with no number can't be dialled.
E-mailUp to 60 characters.No
TagUp to 20 characters. Use for grouping (e.g. "Client", "Supplier", "VIP").No

Click Save to add the contact, or Back to cancel.

Import-Export Dialog

Import/Export dialog — Export and Import sections for both Private Contacts and Public Contacts, with CSV file format support.
Import/Export dialog — Export and Import sections for both Private Contacts and Public Contacts, with CSV file format support.

Click Import-export to open a dialog with two columns:

Export (Left)Import (Right)
Private Contacts"Export your personal contacts" — click Export."Import contacts to your address book" — click Choose File, select a CSV, click Import.
Public Contacts"Export company-wide shared contacts" — choose between "Public contacts" or "Public and system contacts", then Export."Import contacts as company-wide shared" — click Choose File, select a CSV, click Import.

CSV Format Requirements

Click "Show CSV format requirements" at the bottom of the dialog. The file must be CSV with column headers aligned exactly as shown:

Column AColumn BColumn CColumn DColumn E
NAMEPREFIXNUMBEREMAILTAG
Antonio Rossi31495736antonio@email.testTagtest
Luca Romano12326744527lromano@test.itluca-romano

Field limits: NAME (1–32 chars, required, no "*"), PREFIX (up to 8 digits, optional), NUMBER (1–20 digits, optional but recommended — combined PREFIX + NUMBER cannot exceed 20 digits), EMAIL (up to 60 chars, optional), TAG (up to 20 chars, optional).

Click Close when done.

Each user has their own private address book. Public contacts are shared with everyone. Administrators can view any user's contacts through Administration > Users Management > [user] > Privileges > Phone > Address Book.
Anteklab Technical Support Email: tem@antek.it
Tel: +39 0376 16262,27