Phone — Recent Calls

Every phone call you've made or received, newest first. Filter by direction, by outcome, or look up missed calls. Each row gives you actions to call back, retry, or add the number to your Address Book.

Navigate to Phone > Recent Calls. The page shows [Username]'s recent calls — a list of every call you have made or received, with the newest calls at the top.

What You See

Recent Calls — the call log table with columns for call direction, date/time, caller, and destination.
Recent Calls — the call log table with columns for call direction, date/time, caller, and destination.

Each call in the list shows:

ColumnWhat It ShowsExample
DateWhen the call happened.08/03/2026 14:32
CorrespondentWho was on the other end — their name (if in Address Book) or number.Maria Rossi / +39 02 1234567
Call resultWhat happened with the call.Answered, Busy, Aborted, Unreachable
DurationHow long the call lasted. Format is always H:MM:SS0:03:45 means 3 min 45 sec, not "around midday".0:03:45

Actions you can take on a call

Click a number in the log to act on it directly:

ActionWhat it does
CallDial the number again from your extension.
Abort a callIf the listed call is currently active, end it.
Make a call tryPlace a fresh attempt with the same number (useful for short retry sequences).
Abort call tryCancel an in-progress call attempt before it connects.
Add number to the Address BookSave the number as a new contact — opens the Add Contact form pre-filled with the number.

Page-level actions (top of the page):

Filtering

You can narrow the list using filters at the top:

This is useful when you want to find, say, all the calls you missed yesterday — filter by Incoming + Unreachable/Aborted.

Common Situations

What You SeeWhat It Means
"ERROR: [-9] - file not found"No call history file exists yet. This happens on a fresh system or if the TRFA (Traffic Analyser) has not been configured. See Activate traffic analysis (TRFA).
Empty listNo calls have been made or received since the last log reset.
Administrators can see everyone's calls in one combined view at Administration > All users recent calls.
Anteklab Technical Support Email: tem@antek.it
Tel: +39 0376 16262,27