Tools — Audio Messages

"Here you can control all the system's audio messages. You can preview, record, edit and upload audio messages."

Navigate to Tools > Audio Messages. A dropdown at the top ("Manage messages for user:") selects whose messages to manage (e.g. SYSTEM for shared messages, or a specific user for personal voicemail greetings).

Prerequisite — HTTPS required for browser recording. Recording a message directly from your browser microphone (the Record New tab below) only works when you access the Abilis web interface over HTTPS. Browsers block microphone access on plain HTTP connections. If you have not enabled HTTPS yet, do that first at Networking > Settings > HTTP (see Activate HTTPS) before using Record New. Uploading existing audio files, Edit, and Text-To-Speech work on either HTTP or HTTPS.

Manage Existing

Audio Messages — the list of existing audio files with play, download, and delete actions.
Audio Messages — the list of existing audio files with play, download, and delete actions.

View and manage audio messages already stored on the Abilis. Messages are organised by location:

LocationWhat It's For
VoiceMailMessages callers hear when reaching voicemail. You can set separate Welcome and Goodbye messages.
DISAAudio prompts for the auto-attendant (IVR). Each DISA service can have its own message.
MIXAudio messages for MIX services. Each service can have its own message.
Music on holdWhat callers hear while waiting on hold.

To assign a message: select the location, choose Welcome or Goodbye, click the preview button to listen, then select the audio file. For VoiceMail, MIX, and Music on hold, you can also upload a new audio file directly (max 60 seconds, .wav or .mp3 format).

Record New

Record New — interface for recording a new audio message directly from the browser.
Record New — interface for recording a new audio message directly from the browser.

Record a message directly from your browser using your microphone.

  1. Click Start recording. (Your browser may ask for microphone permission — allow it.)
  2. Speak your message. A timer shows the recording duration. Use Pause/Resume if needed. Adjust volume with the slider at the bottom.
  3. Click Stop.
  4. A playback window appears for preview and editing.
  5. Enter a filename and click Save.
If your browser doesn't ask for microphone permission, you may have previously blocked it. Click the "View site information" icon (locked or ⓘ) to the left of the URL and enable microphone access. (Reminder: this only works over HTTPS — see the prerequisite at the top of the page.)

Edit Audio File

Edit Audio — waveform editor for trimming and adjusting an audio message.
Edit Audio — waveform editor for trimming and adjusting an audio message.

Upload an existing .mp3 or .wav file and trim it to meet the 60-second limit. Click Upload audio to open the file. The waveform editor shows the audio visually, with buttons: Play, Resume, Play Selection. Drag to select a portion. Use "Extend audio" to pad shorter files with silence. Click Save when done.

Text To Speech

Text To Speech — enter text and select a voice to generate an audio message automatically.
Text To Speech — enter text and select a voice to generate an audio message automatically.

Type text (up to 800 characters), choose English or Italian, click Play to preview, then Download audio to save. Enter a filename (e.g. DISAmsg) and Save.

The "Download audio" button is experimental and may not function in all firmware versions. Use Record New or Edit Audio File as alternatives.
Anteklab Technical Support Email: tem@antek.it
Tel: +39 0376 16262,27
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