Part IV. CTI System
Part IV. CTI System
Table of Contents
46. CTI System
46.1. CTI System Overview
46.2. CTI Ports
46.3. CTI Group
46.4. CTI Cluster
46.5. CTI Router Overview
46.6. CTI System Resource
46.7. Redirecting
46.8. LCS - Last Calling number Service
46.9. CPO - Call path optimization
46.10. Diagnostics and statistics
46.11. Examples of CTI configuration
46.12. Supplementary services
46.13. FAX Relay with Abilis
47. OPC - Operator Panel Control
47.1. OPC resource
47.2. OPC configuration
47.3. Web interface
47.4. OPC diagnostics and statistics
48. IAX - Inter-Asterisk eXchange
48.1. CTIIAX resource
48.2. CTIIAX tables
48.3. CTI Routings
48.4. Example of IAX configuration
48.5. Connecting Abilis and Asterisk
48.6. CTIIAX diagnostics and statistics
48.7. Appendix - IAX protocol
49. SIP - Session Initiation Protocol
49.1. CTISIP resource
49.2. CTISIP tables
49.3. CTI Routings
49.4. Connecting Abilis and a SIP phone
49.5. Connecting Abilis and a SIP server
49.6. Busy Lamp Field (BLF)
49.7. CTISIP diagnostics, statistics, logs and debug
49.8. Appendix - SIP protocol overview
50. DISA - Direct Inward System Access
50.1. CTIDISA overview
50.2. CTIDISA resource
50.3. CTIDISA tables
50.4. Example of Post Selection configuration
50.5. Example of Automatic Call Distribution configuration
50.6. Example of Call Back configuration
50.7. Example of Data Call Back configuration
50.8. Message files
50.9. CTIDISA diagnostics and statistics
50.10. DISA administration through web interface
51. CTIAS - CTI Advanced Services
51.1. CTIAS - CTI Advanced Services
51.2. CTIVM - CTI Voice Mail
51.3. CTIMIX - Conference
51.4. CTIVR - Voice Recorder
52. CTISMS - CTI SMS resource
52.1. CTISMS - CTI SMS resource
52.2. CTISMS Routing
52.3. CTISMS diagnostic and statistics
53. CTIVO - Virtual Office
53.1. CTIVO resource
53.2. CTIVO tables
53.3. CTIVO routings
53.4. CTIVO diagnostics and statistics
53.5. Easy configuration guide
54. ACNT - Accounting resource
54.1. ACNT resource
54.2. ACNT diagnostics and statistics
54.3. Appendix