Operational mode [DISA: the behaviour is the standard DISA behaviour; ACD: the Automatic Call Distribution is enabled; INTRO: the behaviour is that of a “responder” for not-paid messages; DATA-CB: the behaviour is that of ordering a CALL request to the specified resource and reject the call; APP: the behaviour is that the service is interfaced with an application. At this moment only SCRIPT resource can use this mode for applications written in LUA.].

Routing type for outgoing calls [PREFIX; EN-BLOC].

Maximum number of simultaneous calls allowed to this service.

Bearer Capability in outgoing calls [AUTO, Speech, 3.1Khz].

Refer to B-CHANNEL to have more information,

Enables/disables the Call Back.

Time between the end of the incoming call and the Call Back call by the DISA.

Maximum number of Call Back attempts.

Call Back number for UNKNOWN type.

Call Back number for NATIONAL type.

Call Back number for INTERNATIONAL type.

CTIP type for outgoing calls.

Automatic Called Number; if service matches and this field isn't null, the number configured here is automatically dialled (any other digit entered by the user is discarded).

Predefined number called after INITDIAL/LOOPDIAL timeout. "#" or up to 20 digits ['0'..'9'] optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes or 'macro' (see CTI Routings). (E.g. 123 or ie356 or # or ne# or 'CGI' or 'CGI.S2' or u0'CGI.S3'). Only for MODE:DISA/ACD.

In this parameter it is possible to configure a number that DISA calls if the DIAL-TOUT expires. This allows a sort of “default” number which is called when the caller does not enter any digits. Typical application is an IVR like “Please enter the desired extension, or wait to be connected to the operator”. This feature is useful when the caller can't deliver DTMF, for example if he is using old telephones with pulse dialling.

Number called after the outgoing call terminates and BYE message has been played. "#" or up to 20 digits ['0'..'9'] optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes or 'macro' (see CTI Routings). (E.g. 123 or ie356 or # or ne# or 'CGI' or 'CGI.S2' or u0'CGI.S3'). See HELP ISDN ATTRIBUTES for details on attributes. See HELP ISDN VALUES for details on meaning of special values. Only for MODE:DISA/ACD.

Permitted called number/prefixes.

Incoming Called number that can be used at pre-identification. If it's set to DISABLED [#], the pre-identification is performed using calling number.

List of calling numbers that can be used at pre-identification to find the user. Use - prefix to delete from the list a calling number previously inserted (e.g. “-123456”): several calling numbers can be set joining values by the character , (e.g. “CGI:1234,5555,-77777”). This field isn't allowed for the Anonymous user and it's possible to set up to 2000 numbers.

Sub-service assigned on the base of called number of the "out" call.

Sequence of two values separated by ':' (colon) e.g.: 'num:name', where:

- 'num' is the number i.e. a sequence of max. 20 characters in the range [0..9, *] optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes or the name of an IN/RU/MR list between single quotes. The '*' is allowed only alone or as the last character.

- 'name' is the sub-service name, i.e. string of max. 16 characters. Spaces, '&', ':' and ',' are not allowed. Case is preserved. (E.g.: "555:Support" or "ux376*:Responder" or "'list':Tools")

Use '-' prefix to delete a sub-service (E.g. "-123:SubServ"). Several sub-services can be set joining values by ','. (E.g. "111:SubServ1,-222:SubServ2,-'sublist':SubServ3"). Setting SUB-SERVICE to "#" will delete all sub-services defined for the service.

Among all services it's possible to configure up to 128 sub-services. See HELP ISDN ATTRIBUTES for details on attributes. See HELP ISDN VALUES for details on meaning of special values. <Only for MODE:DISA/ACD>

Sets the duration of ALERTING state for incoming calls to DISA (i.e. the time between the reception of the call and the response by the DISA).

Precedence Call Priority Level used when making the "out" call [*, 0..4], where:

- "*", same precedence as "in" call.

- 0..4, with precedence set according to the parameter (Value 0 means highest priority).

<Only for MODE:DISA/ACD>

Enables/disables call transfer after outgoing call is established; this function is inhibited when in the service ACD is active.

Enables/disables the Automatic Call Distribution.

Time interval in which a call in a queue tries to verify if the currently ACTIVE call gets disconnected.

Maximum time to wait for the insertion of the first digit in post-selection (during INITDIAL).

Maximum time to wait for the insertion of the first digit of the PIN.

Maximum time to wait to complete the insertion of the number in post-selection.

Duration of the played BUSY and DISC CtiSys tone.

Maximum number of loop enabled [0-99: when the ACD is set to YES, this value is automatically set to 99 and it isn't editable].

Enables/disables the loop when the reason of a call failure is “user busy” (cause 0x91).

Enables/disables the loop when the reason of a call failure is “user not responding, user alerted” (cause 0x93).

Enables/disables the loop when the reason of a call failure is “selection not allowed for the user” (in this kind of error the call was not sent to CTIR).

Enables/disables the loop for reasons other than those precisely recognised (e.g. non-existent routing).

Used to set the disconnect cause after the INTRO message has been played. This is useful for setting up alternative routings. (Only for MODE:INTRO).

Refer to Section 62.8.1, “File audio format” to have more inforamations about these parameters.

Personal Identification Number code assigned to the user; if it's set to #, the user is identified only by its calling number.

Service name assigned to the user; if it's set to AUTO, the service discovered at the pre-identification phase is used.

Maximum number of simultaneous calls allowed to the user.

Enable/disable Call Back [NO, YES].

Permitted called numbers/prefixes. From 1 up to 20 characters in the range ['0'..'9', '*'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes or "SERVICE" or the name of an IN list between single quotes. The '*' is allowed only alone or as the last character. (E.g. # or ne# or 1234567 or 4567* or * or 'my_list')

Denied called numbers/prefixes. From 1 up to 20 characters in the range ['0'..'9', '*'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes or the name of an IN list between single quotes. The '*' is allowed only alone or as the last character. (E.g. # or ne# or 1234567 or 4567* or * or 'my_list') See HELP ISDN ATTRIBUTES for details on attributes. See HELP ISDN VALUES for details on meaning of special values.

List of calling numbers that can be used at pre-identification to find the user. Use - prefix to delete from the list a calling number previously inserted (e.g. “-123456”): several calling numbers can be set joining values by the character , (e.g. “CGI:1234,5555,-77777”). Setting CGI to "#" will delete all incoming calling numbers defined for the user. This field isn't allowed for the Anonymous user and it's possible to set up to 2000 numbers.