Part IV. CTI System
Part IV. CTI System
Table of Contents
55. CTI System
55.1. CTI System Overview
55.2. CTI Ports
55.3. CTI Group
55.4. CTI Cluster
55.5. CTI Router Overview
55.6. CTI System Resource
55.7. Redirecting
55.8. LCS - Last Calling number Service
55.9. CPO - Call path optimization
55.10. Diagnostics and statistics
55.11. Examples of CTI configuration
55.12. Supplementary services
55.13. FAX Relay with Abilis
56. OPC - Operator Panel Control
56.1. OPC resource
56.2. OPC configuration
56.3. Web interface
56.4. OPC diagnostics and statistics
57. IAX - Inter-Asterisk eXchange
57.1. CTIIAX resource
57.2. CTIIAX tables
57.3. CTI Routings
57.4. Example of IAX configuration
57.5. Connecting Abilis and Asterisk
57.6. CTIIAX diagnostics and statistics
57.7. Appendix - IAX protocol
58. SIP - Session Initiation Protocol
58.1. CTISIP resource
58.2. CTISIP tables
58.3. CTI Routings
58.4. Connecting Abilis and a SIP phone
58.5. Connecting Abilis and a SIP server
58.6. Busy Lamp Field (BLF)
58.7. CTISIP diagnostics, statistics, logs and debug
58.8. Appendix - SIP protocol overview
59. DISA - Direct Inward System Access
59.1. CTIDISA overview
59.2. CTIDISA resource
59.3. CTIDISA tables
59.4. Example of Post Selection configuration
59.5. Example of Automatic Call Distribution configuration
59.6. Example of Call Back configuration
59.7. Example of Data Call Back configuration
59.8. Message files
59.9. CTIDISA diagnostics and statistics
59.10. DISA administration through web interface
60. CTIAS - CTI Advanced Services
60.1. CTIAS - CTI Advanced Services
60.2. CTIVM - CTI Voice Mail
60.3. CTIMIX - Conference
60.4. CTIVR - Voice Recorder
61. CTISMS - CTI SMS resource
61.1. CTISMS - CTI SMS resource
61.2. CTISMS Routing
61.3. CTISMS diagnostic and statistics
62. CTIVO - Virtual Office
62.1. CTIVO resource
62.2. CTIVO tables
62.3. CTIVO routings
62.4. CTIVO diagnostics and statistics
62.5. Easy configuration guide
63. ACNT - Accounting resource
63.1. ACNT resource
63.2. ACNT diagnostics and statistics
63.3. Appendix
