Phone — Extensions

"Assign extension numbers to physical phones and softphones."

Navigate to Phone > Extensions. This page shows a table of all phone extensions registered on the Abilis PBX.

Table Columns

Column	What It Shows	Example
Number	The extension number assigned to this phone.	501
Username	The Abilis user account linked to this extension.	admin
Name	The display name of the user.	Maria Rossi
Interface	How the phone is connected — which protocol or port it uses.	SIP, CTIP, IAX

Each column header has a search icon — click it to filter or sort by that column. A small arrow (▴/▾) next to the column name shows the current sort order.

What This Page Is For

Use the Extensions tab to:

Check if a phone is registered — if an extension number appears in the list, the phone is connected and working. If it's missing, the phone is offline or not configured.
See who has which extension — quickly look up which number belongs to which person.
Troubleshoot "my phone doesn't ring" — if the extension doesn't appear here, the phone isn't registered with the Abilis PBX. Check the phone's network connection and SIP configuration.

An entry showing * in the Number column with no Username indicates a wildcard or catch-all entry — this is part of the system's default routing configuration.

Extensions are assigned to users through Administration > Users Management > [user] > Privileges > Phone > Settings. The Extensions tab here is a read-only overview.

Anteklab Technical Support Email: tem@antek.it
Tel: +39 0376 16262,27

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