Part IV. CTI System
Part IV. CTI System
Table of Contents
56. CTI System
56.1. CTI System Overview
56.2. CTI Ports
56.3. CTI Group
56.4. CTI Cluster
56.5. CTI Router Overview
56.6. CTI System Resource
56.7. Redirecting
56.8. LCS - Last Calling number Service
56.9. CPO - Call path optimization
56.10. Diagnostics and statistics
56.11. Examples of CTI configuration
56.12. Supplementary services
56.13. FAX Relay with Abilis
57. OPC - Operator Panel Control
57.1. OPC resource
57.2. OPC configuration
57.3. Web interface
57.4. OPC diagnostics and statistics
58. IAX - Inter-Asterisk eXchange
58.1. CTIIAX resource
58.2. CTIIAX tables
58.3. CTI Routings
58.4. Example of IAX configuration
58.5. Connecting Abilis and Asterisk
58.6. CTIIAX diagnostics and statistics
58.7. Appendix - IAX protocol
59. SIP - Session Initiation Protocol
59.1. CTISIP resource
59.2. CTISIP tables
59.3. CTI Routings
59.4. Connecting Abilis and a SIP phone
59.5. Connecting Abilis and a SIP server
59.6. Busy Lamp Field (BLF)
59.7. CTISIP diagnostics, statistics, logs and debug
59.8. Appendix - SIP protocol overview
60. DISA - Direct Inward System Access
60.1. CTIDISA overview
60.2. CTIDISA resource
60.3. CTIDISA tables
60.4. Example of Post Selection configuration
60.5. Example of Automatic Call Distribution configuration
60.6. Example of Call Back configuration
60.7. Example of Data Call Back configuration
60.8. Message files
60.9. CTIDISA diagnostics and statistics
60.10. DISA administration through web interface
61. CTIAS - CTI Advanced Services
61.1. CTIAS - CTI Advanced Services
61.2. CTIVM - CTI Voice Mail
61.3. CTIMIX - Conference
61.4. CTIVR - Voice Recorder
62. CTISMS - CTI SMS resource
62.1. CTISMS - CTI SMS resource
62.2. CTISMS Routing
62.3. CTISMS diagnostic, statistics and debug
63. CTIVO - Virtual Office
63.1. CTIVO resource
63.2. CTIVO tables
63.3. CTIVO routings
63.4. CTIVO diagnostics and statistics
63.5. Easy configuration guide
64. ACNT - Accounting resource
64.1. ACNT resource
64.2. ACNT diagnostics, statistics and debug
64.3. Appendix