Part IV. CTI System
Part IV. CTI System
Table of Contents
49. CTI System
49.1. CTI System Overview
49.2. CTI Ports
49.3. CTI Group
49.4. CTI Cluster
49.5. CTI Router Overview
49.6. CTI System Resource
49.7. Redirecting
49.8. LCS - Last Calling number Service
49.9. CPO - Call path optimization
49.10. Diagnostics and statistics
49.11. Examples of CTI configuration
49.12. Supplementary services
49.13. FAX Relay with Abilis
50. OPC - Operator Panel Control
50.1. OPC resource
50.2. OPC configuration
50.3. Web interface
50.4. OPC diagnostics and statistics
51. IAX - Inter-Asterisk eXchange
51.1. CTIIAX resource
51.2. CTIIAX tables
51.3. CTI Routings
51.4. Example of IAX configuration
51.5. Connecting Abilis and Asterisk
51.6. CTIIAX diagnostics and statistics
51.7. Appendix - IAX protocol
52. SIP - Session Initiation Protocol
52.1. CTISIP resource
52.2. CTISIP tables
52.3. CTI Routings
52.4. Connecting Abilis and a SIP phone
52.5. Connecting Abilis and a SIP server
52.6. Busy Lamp Field (BLF)
52.7. CTISIP diagnostics, statistics, logs and debug
52.8. Appendix - SIP protocol overview
53. DISA - Direct Inward System Access
53.1. CTIDISA overview
53.2. CTIDISA resource
53.3. CTIDISA tables
53.4. Example of Post Selection configuration
53.5. Example of Automatic Call Distribution configuration
53.6. Example of Call Back configuration
53.7. Example of Data Call Back configuration
53.8. Message files
53.9. CTIDISA diagnostics and statistics
53.10. DISA administration through web interface
54. CTIAS - CTI Advanced Services
54.1. CTIAS - CTI Advanced Services
54.2. CTIVM - CTI Voice Mail
54.3. CTIMIX - Conference
54.4. CTIVR - Voice Recorder
55. CTISMS - CTI SMS resource
55.1. CTISMS - CTI SMS resource
55.2. CTISMS Routing
55.3. CTISMS diagnostic and statistics
56. CTIVO - Virtual Office
56.1. CTIVO resource
56.2. CTIVO tables
56.3. CTIVO routings
56.4. CTIVO diagnostics and statistics
56.5. Easy configuration guide
57. ACNT - Accounting resource
57.1. ACNT resource
57.2. ACNT diagnostics and statistics
57.3. Appendix
