Administration

This is where you manage who can access the Abilis and what they can do. If you are the person responsible for the Abilis in your office, this is your section — here you create accounts for colleagues, control what each person can see, keep the system updated, and make backups so nothing gets lost.

Tab	What you use it for
Users Management	Create accounts for new employees, change passwords, control which sections each person can see (e.g. the receptionist gets Phone access, the IT manager gets everything). Details →
Users Rights	Advanced: control access to specific directories within FTP or specific pages within the web interface. Most installations don't need this. Details →
Virtual Office	Configure the Abilisphone mobile app — lets employees use their smartphone as a desk phone when they're away from the office. Details →
All users recent calls	See the call history for all users in one place — useful for checking overall call volume, finding a specific call, or investigating a complaint. Details →
DNS filtering	Block websites across the entire network — social media during work hours, known malicious sites, or any domain you want to restrict. Details →
System	Save your configuration (so nothing is lost after a reboot), update the firmware to a newer version, and check system-wide settings for email and SMS notifications. Details →

Privileges vs. Rights — two settings that look alike but do very different jobs. A common mix-up. Read this once and the rest of the Administration section makes a lot more sense.

Privileges — set on the user, in Users Management (click a user → Privileges tab). This decides what the user sees in the web interface — which big icons appear in their left-hand sidebar after they log in.
Example: tick Phone and Tools for Maria the receptionist, and her sidebar shows the phone book and the audio messages — but not Networking, not Administration, not Automation. Untick everything and she logs in to a blank sidebar, even if her account level is "Admin". Think of Privileges as which rooms of the building she has the key for.
Rights — set in the separate Users Rights tab. This decides what files or folders the user can touch when they connect to the Abilis from outside the web interface — for example with an FTP file-transfer program like FileZilla, or when an external system queries the Abilis address book over LDAP. The Abilis stores files in folders (call recordings under /recordings/, configuration backups under /config/, audio messages, log files, and so on); a Rights entry says "this user, when connecting via FTP, may only read the /recordings/ folder — nothing else." Think of Rights as which specific drawers in those rooms she can open, and whether she can only look or also change things.

Most users need both. If you give Maria the FTP privilege but forget to add a Rights entry, she will be able to log in but every folder will say "permission denied" — that is the single most common confusion in this section. The reverse is also true: a Rights entry on its own does nothing if the matching privilege is not enabled.

For a step-by-step example — granting one user read-only FTP access to call recordings and nothing else — see Grant a user access to specific directories.

→ How-To Guides — step-by-step instructions for common tasks like adding a user, changing a password, enabling HTTPS, or upgrading the firmware.